Mikita Mikado, CEO of PandaDoc, argues against high churn models during a discussion on SaaS cohort dynamics.
0:00 / 0:07exact quote · 7.0s
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“50% is, is, is just, it's very hard to do business when you churn 50% of the revenue every year. It's almost impossible.”
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More from Mikita Mikado
AssertionNot checkable as stated
PandaDoc was never dependent on any single partner for growth
“We were never dependent on anyone to drive our growth.”
Mikita MikadoJul 29, 2020▶ 1:49PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"
Opinion
SimilarWeb traffic data is highly inaccurate for B2B companies
“If SimilarWeb was extremely accurate in the world of B to B, I think would be spending a lot of money with them, but we don't because it's not.”
Mikita MikadoJul 29, 2020▶ 15:01PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"
“So like, money is immaterial. At some point, like when you, I think like when every founder breaks, breaks like, Three million dollar AR mark. It's like, doesn't matter. Like whatever you do, you're going to be wealthy.”
Mikita MikadoAug 13, 2017▶ 25:47750: How to 3x Customer Revenue, Be More Than Just Document Signing
AssertionNot checkable as stated
HubSpot has not been the major growth driver for PandaDoc
“It hasn't been the major driver of the growth. It's a good growth channel. Partnerships in general is a very good growth channel for us, but it hasn't been the major one.”
Mikita MikadoJul 29, 2020▶ 3:11PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"
Disclosure
PandaDoc prioritizes payments adoption over transaction take-rate revenue
“Well, we're not really measuring that revenue because that revenue is not that strategic for us. What's strategic is that we basically add more value to customers. Not only they can streamline their documents, but also a portion of payments through documents. …”
Mikita MikadoJul 29, 2020▶ 19:31PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"
AssertionNot checkable as stated
PandaDoc is nearing $19 million in annual recurring revenue
“We're getting close to 19 right now.”
Mikita MikadoJul 29, 2020▶ 27:02PandaDoc Hits 14k Customers, $100+ ARPU, "Will Hit $19m in ARR in 2019"
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