Voice Agents
topic on 9 shows · 15 statements across 12 episodes
Cheeky Pint 
David Senra 
Latent Space 
the Neon Show 
WTF is with Nikhil Kamath 
Sourcery 
the a16z Podcast 
Big Technology 
20VC
15 statements about Voice Agents, every show
Staniszewski: The hardest part of voice agents is testing deployment
“In that step, the hardest thing in any voice agent work is actual deployment of how you actually test that it works.”
Staniszewski: Adding pauses and filler words dramatically improved voice agent performance
“We initially, we are trying to create a perfect voice agent that doesn't do any imperfections. It doesn't sound human. And then of course the obvious thing that, that, that, that was the clearest is like the ums, the pauses, and suddenly the performance of wor…”
Goel: Current Voice Agents Fake Long Conversations Through Engineered Short Turns
“Today when you build a voice agent, it is actually not running a 30 minute conversation, truly. It is actually running a series of 10:02 conversations, because it is basically splitting the 30 minutes into small turns, And then every turn is treated as one thi…”
Fox: Callers hang up immediately if voice agents disclose they are AI
“If our customers, if they're building a voice agent and you disclose up front that you're an AI, people just hang up versus if you don't, people continue.”
Lee: Clinicians and patients do not want a spoken AI voice in exam rooms
“Right now patients, clinicians don't want a third voice, at least in a literal voice in that room”
Staniszewski says voice lead forms capture richer customer data than text
“One, people were actually much more keen to leave the forms through speaking with the agent, so we would go through the form a lot easier. But second, they would be a lot more open-ended in terms of what the use case are. So they would start giving us informat…”
Staniszewski: Solving conversational voice AI inherently solves text agents too
“If you fix the voice agent, you'll have fixed text piece or like inherently as well.”
ElevenLabs built an interactive voice agent to prep job candidates
“We created a voice agent that people can speak with and see what's the culture, but also get prepped for the interviews.”
Kumari: Merlin AI uses voice agents for construction site status reporting
“So how about deploying voice agents, which is what we are doing, right? So people on site just pick up their phone, talk about their status and leave, right?”
Kamath: AI's major future use case will be solving loneliness and intimacy
“I think the, a big use case in the world tomorrow will be to solve for loneliness, you know, for intimacy.”
Acharya: Voice agents are the primary entry point for AI in enterprise
“Voice is the wedge into the enterprise. Voice agents are so powerful.”
Staniszewski: ElevenLabs voice agents can become a multi-billion dollar revenue business
“It's interesting because it's on the relative basis, I think the, our agents work is, is, is already huge, but I think it's just scratching the surface. I think it's going to, if we play it right, it's like a multi-billion dollar revenue generating business ju…”
Lingelbach: Audio-only AI agents fail to capture visual learning benefits
“Historically, voice agents, very powerful, but you're missing out on all of the, like, visual comprehension that really benefits people while learning.”
Moore: Building basic AI voice agents has commoditized
“And the next wave that we're starting to see is a lot more verticalized, and I think it makes sense because the ability to build a voice agent has kind of commoditized.”
Enthusiastic Voice AI Agents Often Sound Sarcastic to Human Listeners
“In an attempt to show enthusiasm, it actually sort of came off to him as sarcastic. So, like, oh, you know, thanks for all those texts about the team. And he was like, oh, did I text too much? And he was like, no, no, it was really great. But it can have this …”