Messaging Apps

“I feel like AI right now, everyone's trying to build, like, their own different app, but I think that building, like, AI into what we already have, like the messaging app, the phone app, that's really what's going to make AI a lot more convenient for people.”

“With social media, there is no expectation that you respond. You can look at it and do nothing, totally fine. Your friend isn't like dude, like, why did you know, why didn't you heart it? Why didn't you, like, no comment? Like, what's going on? If you send som…”

“I think at the same time, It's a bandaid fix for companies that we don't trust in that sense. And so I think we need to figure out our relationship with that because it's impacting the quality of the products that we're using.”

“You know, at the time we started the company, six of the top 10 apps in the world were messaging apps.”

“In the States, there's still a chance for a new messaging app to get significant uptake.”

“Not only a chance, it's, I would just go out on a limb and say, it's absolutely certain that there's going to be a defragmentation of like just the app called messaging. And that's again, back to the whole innovation thing. I mean, we're in this very highly fr…”

“There's a narrative in the industry that says we need a common standard for messaging apps, which, to me, I think, completely misunderstands the motivation of anybody who's building a messaging app. That's the last thing they want.”

“If you look at just the top four messaging apps, there are three billion people there now. So that's bigger than all of social put together.”

“What concerns me is not what could prevent growth, but what I call the possible messaging gold rush. And if businesses try to build messaging apps, you know, without truly understanding real-time customer context, or without leveraging human-assisted AI for sc…”