Gap

“There was a massive hiccup with AI agents that Sierra launched for Gap.”

“He said, it's a great idea, Joan, but you need to know we're opening Gap Kids in six months.”

“Yeah, they already had 500 stores.”

“Oh, it was a couple million dollars. It wasn't very much.”

“But he said, I will, as long as you're profitable, I will completely fund it, and you're on your own. I'm not going to tell you what to do. You have complete creative control.”

“And for years, they just kept bringing one crew after another, and the company just kept flailing for years and years and years.”

“And so I think when you start looking at Abercrombie and American Eagle and, you know, even gap at that time, It was the hot new thing until it wasn't. When it wasn't, it's because it was showing up on everybody all over the place. It became ubiquitous. There …”

“I mean, I've been that consumer. I mean, I've been that employee in the past where I, you know, my early days at Gap, I was getting promoted quite often. That was the culture we were growing. For me, it fogged the fact that I hated the work environment. And I …”

“I actually think the gap. I would love to go back to the gap because it's just, it's such a shame to see how bad that business has become over the last 20 years.”

“DTC is a way to do business. There's been great retailers who started this in our industry. If you broaden it beyond footwear into apparel, like the gap in the nineties and Lululemon has done a really wonderful job of being a great DTC company. But they're a p…”

“The whole reason why we collaborate changed because of our material position. Like, we're not looking for that check, actually. We're looking to develop a product that somebody is better at making, or that would take us two years to do.”

“So Gap in some of their international markets, they actually have Fleets of drivers that are doing same day delivery. So they offer same day delivery in some of the international markets and they use that fleet and that fleet that they use to do those deliveri…”

“I think we're not going to have the gaps and the banana republics and the major brands of the era previously replaced by five to 10 new brands, but instead they'll be replaced by hundreds of brands.”

“When we did this promotion, it generated about a million dollars in sales for Gap in 24 hours.”

“You'd probably be surprised to know that most of the top retailers in the US, a la a Macy's and Nordstrom, the gap, et cetera, almost 70% of the product that's bought online and returned from the stores is actually returned into the stores.”