Zahrai: Humans are emotional beings who rationalize, making EQ a superpower
“I say that emotional intelligence is a leadership and business superpower because we think we're rational beings, but we're not. We're emotional beings who rationalize.”
Fisher: Slow left-lane drivers have the lowest emotional intelligence
“I find people with the least amount of, like, emotional intelligence are the ones that drive in the left lane and go slow.”
Voss: Communication and emotional intelligence are perishable skills requiring regular practice
“Without question communication, emotional intelligence is an unlimited skill and a perishable skill. So if you haven't built it. You know, it's like going to the gym. You're not going to be in shape unless you go to the gym. Stop going to the gym. You start sl…”
Sanchez: Higher emotional intelligence increases annual earnings by $29,000 on average
“There's a study done on a couple big corporations, but across thousands of individuals that showed that it isn't intelligence as measured by IQ that increases earnings. It's instead That those with higher ranking emotional intelligence earn on average 29,000 m…”
Duhigg: Emotional intelligence is showing a genuine desire to connect
“What matters is, do you want to connect with the other person? And do you show them that you want to connect with them? That's what emotional intelligence is, is wanting to connect and showing the person that you want to connect.”
Walter: EQ skills are harder for PMs to learn than IQ skills
“Number one, it's much harder to learn these skills than the IQ stuff. The IQ stuff is very intellectual. Sometimes you just need a mental model, practice a bit. The EQ, I'm still learning these things. It's just like every year I'm trying to get better. And th…”
Walter: Emotional intelligence skills atrophy without continuous practice
“And a lot of it is like, it's, you know, lifting weights or building muscles. You know, you have to do it every day or every week. And if you stop doing it over time, you atrophy again.”
Walter: Product managers plateau because peers withhold emotional intelligence feedback
“It's harder to get feedback on the EQ stuff. And that's also why it's harder to develop and why a lot of people like reach like terminal levels in product because people are like, oh, they like emotional intelligence. And they say that in calibration rooms, Bu…”
Fein: EQ will separate top VC firms over the next decade
“Totally agree. You know, I think there's a lot to be said for not pretending that you have it all figured out where as an investor, you know your strengths, you know your weaknesses, you know how to say, I don't know, but we're going to get you the answer.”
Kim: Early emotional intelligence investments produce compounding culture benefits at scale
“I think a little bit of investment into communication and almost emotional intelligence one-on-one can go a really, really long way. So what you might take for granted when you're, again, five, 10 people, those, when you're now a 102 hundred and you don't have…”
Chris Voss: Great Negotiation Is Rooted in Emotional Intelligence
“Real good negotiation is real good emotional intelligence, and I like taking a deep dive into people and connecting with them.”
Levchin: Emotional intelligence becomes progressively more important as companies scale
“Over the years, I've gone from shrugging off the value of EQ to being very aware of its importance, and it's progressively more important as the company scales.”