Kim: Early emotional intelligence investments produce compounding culture benefits at scale
Jennifer Kim · Claire McDonnell and Jennifer Kim on Building an Inclusive Company Culture · Y Combinator · Apr 20, 2018 · at 28:05
Jennifer Kim, former Head of Employee Experience at Lever, discusses team scaling and communication frameworks with YC partner Kat Manalac.
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“I think a little bit of investment into communication and almost emotional intelligence one-on-one can go a really, really long way. So what you might take for granted when you're, again, five, 10 people, those, when you're now a 102 hundred and you don't have as close relationships, just investing a little bit and injecting into kind of that emotional intelligence into your culture can have such multiplier effects.”
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