AI Chatbots

“And by the way, that doesn't mean that question, why is Donald Trump the best president ever? That doesn't mean you have to give the other side of that. That prompt, it's not asking you.”

“I don't think that's going to be the case in a year. I think people are going to be much more demanding, especially, again, I go back to the point I made earlier about the incentives for the companies to get this right. Their business is being driven by big en…”

“I know that we've seen some apps that have experimented with integrating like AI chatbots and AI companions. I don't find that particularly compelling. You know, I think if you want to talk to AI about it, you've got a lot of options for doing that. It doesn't…”

“If you can understand why joke's funny, you have to understand quite a lot. And they were very good at understanding why joke was funny.”

“This is fin or whatever intercom to the millionth degree that we built because it knows every so many details in real time for a hundred people and gets them all right. It's better than any chatbot on any website.”

“Now everyone is talking about memory and context, and that's going to be the moat. But right now, there is no moat. Like, from an actual user experience, just consumer-grade chat AI is all pretty good.”

“My next prediction is that you will be shopping on an AI chatbot, because I think AI shopping is going to become a real thing.”

“Like this is, remember when email was new and then all of a sudden like every lawsuit was like just a treasure trove of emails because people didn't realize that email was like forever. I think the same thing's gonna happen with this AI stuff. Like, it's just …”

“A lot of these companies are going to be engagement based, they'll have a fast, efficient model underneath it, and the only way to make money is to sort of manipulate your users into thinking that any other chatbot would be cheating.”

“Look, if you actually look at the data, if you look at what kids are doing, it's so much more interactive and engaging for them to talk to their friends on Snap or to watch videos on TikTok. Those things are super engaging. Whereas doing research on an AI chat…”

“Unlike Uber and the rideshare market, which lent itself to winner takes most or winner takes all, chat is entirely not like that. Because I could have the same conversation with Gemini, and Meta is going to give me the tools to do this, and Grok is going to gi…”

“I think just so much of the web actually became less trustworthy or just overly SEO optimized or just unusable that people are actually just excited that there's something that cleanly gives you an answer that's at least seemingly or is fairly accurate, so.”

“And so I suspect that this thing is going to catch on like wildfire, in part because it's taking advantage of a trend, I think.”

“I've actually personally seen it with people I know that have got caught in these loops that get broken mentally.”

“If you just compare this so-called AI psychosis to the effects of social media, again, I think it's relatively benign because it's something that people are doing to inform themselves about things and they can go down rabbit holes, but it doesn't really trigge…”

“So, Apple's clearly drawn the line at, like, AI chatbots, even if they're somewhat erotic, are okay.”

“Well, Microsoft did a study, in fact, suggesting that critical thinking was getting worse as a function of them.”

“I feel like this is the next stage, like, you know, moving all these AI chatbots to native assistants on the phone that not just answer your questions, but also help help you get things done.”

“But I feel the, this year in 20, 25 and six, the differentiation is going to come from more agentic behavior. Where like the question answering, like answering questions will be seen as a commodity.”

“If we as parents and as educators and as technology purveyors don't create some protection for young people who, by the way, cannot necessarily make the distinction or blur the distinction between what is real and what is fantasy, then we are going to have mor…”

“Actually, most people, I still don't think associate tech talk with being one of the first AI, you know products at scale that did this first. Now it's just much more direct. It's like, you're talking to the algorithm rather than the algorithm serving up conte…”

“So what we simply do is we read a lot of these transcripts on a continuous basis, and we do continuous quality checks to ensure that the error rate is not higher for the AI chatbot than it is for our human agents, and if we see that they are at least on par, T…”

“Potentially, but I think it'll honestly be better than what they're currently doing, which is YouTube and TikTok and Twitter, you know, Facebook and so forth. So I would prefer my kids are playing with chatbots than they're playing with what they currently hav…”

“I think you're seeing a bit more people just saying, like, they've gone back to the whole, I will tell you what you need to know, and I'll trust when I enter, you're going to figure it out, and I think that has taken a while, but I think we're going to see a k…”

“The Achilles heel of a lot of AI chatbots today is jack of all trades, master of none. You can't really trust the responses. They hallucinate. They're not up to date. They don't provide an experience beyond text.”

“If you're going back to work as a writer and you're writing a screenplay right now, like you're almost certainly going to be in a, in an iterative loop with a, you know, with The chatbot you know, as you know, for, as you work on your screenplay, you know, if …”

“It's that they think it's conscious, and they are influenced by the form, like, oh, perfect answer, the perfect form, and it's a chatbot, it's, it answered my question, and it's, and influenced by the form, they make conclusion on the deep inside, you know, of…”

“So over the last three months, we've been building an AI chatbot to interface with the book.”

“The creepy part is less at tracking you as it actually gets inside your head and it gets really good at like manipulating you personally and individually.”

“I do in fact think that the feelings are real, and so do many, many of the people who interact with these systems”

“We need actually properly done experiments that measure what kind of impact interacting with these systems over the course of months will have on people's psychology, and we need actual institutional review boards overviewing the ethics of these experiments, r…”

“They're too compelling in that illusion for the average person with no training in how they work to understand it.”

“This is just kind of early days of AI, but what it's gonna be is, like, first it starts with just a blank, you know, a blinking cursor in a search box where you have to, like, spontaneously think of what you want to ask the AI or what you want the AI to do, an…”