Talkdesk, every mention
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every year anyone Jason Lemkin 43Rachel Wolan 9Vinay Bhagat 6Brendon Cassidy 4Sam Blond 3Roger Scott 1Kathie Johnson 1
Verbatim, from the transcripts: the passages where Talkdesk comes up
Is The Classic GTM Playbook Really Dead? with SaaStr CEO and Founder Jason Lemkin
- ▶ 4:07 Jason Lemkin Dialpad and TalkDesk have added nine figures of incremental AIR from their AI agents this year.
SaaS + AI: It’s Time to Move Much Faster with SaaStr CEO and Founder Jason Lemkin
- ▶ 23:19 Jason Lemkin When I invested in talk desk in 2014 or gorgeous in 2018 or intercom or front, no one wanted to be like, ah, this is low deal size, commodity, boring.
AI, M&A, and the Future of SaaS: Lessons from Marc Benioff, Salesforce CEO, Co-Founder and Chair
- ▶ 15:48 Jason Lemkin Do you, I know it's a, I know it's maybe a complicated topic, but I'm seeing, I've invested early in a bunch of folks in the contact center, gorgeous, which has 20,000 Shopify customers and talk desk in the Salesforce ecosystem.
The Future of AI in B2B SaaS: Insights from Synthesia and Theory Ventures. Hosted by Jason Lemkin
- ▶ 41:02 Jason Lemkin And if you saw, and the craziest one in my portfolio was TalkDesk, which is call center.
From Outbound to Channel Partnerships: Your Burning Sales Questions Answered by Jason Lemkin
- ▶ 16:41 Jason Lemkin Then the next one was a talk test. 2 times in the scene
What Really Matters in SaaS in 2025 with Jason Lemkin and Dave Kellogg
- ▶ 18:01 Jason Lemkin And I somewhat accidentally have invested so much in the contact center from talk desk to front to gorgeous, which, you know, to maestro QA and a bunch of others.
The Era of HyperFunctional SaaS is Here l SaaStr CEO and Founder Jason Lemkin
- ▶ 35:49 Jason Lemkin And the contact center, my God, when I, I did a lot of investing in contact center, talk desk,
The Revenue Playbook: Rippling’s Top 3 Growth Tactics at Scale with Rippling CRO Matt Plank
How to Hire a Great VP of Sales Today with SaaStr CEO Jason Lemkin
- ▶ 36:20 Jason Lemkin I knew Tiago at TalkDesk, and I knew them all.
Advice Every SaaS Founder Needs to Know to Scale to $100m with Sam Blond and Jason Lemkin
2025 State of SaaS: Trends and Predictions with SaaStr CEO and Founder, Jason Lemkin
- ▶ 3:08 Jason Lemkin They sold for a billion, then Algolia, then Talkdesk, then SalesLoft and a few others.
What SaaStr CEO and Founder Jason Lemkin Really Thinks About AI, Sales & Lead Gen In 2024
- ▶ 18:55 Jason Lemkin Third one is talk desk. 2 times in the scene
2024 SaaS Landscape: Why 2024 Could be Pretty Darn Good for SaaS IPOs with SaaStr CEO Jason Lemkin
- ▶ 17:11 Jason Lemkin So many folks, actually, it's so funny, so many folks from the first Saster annual that were little startups, we had a panel of Algolia, Talkdisk, Greenhouse, and I think SalesLoft, they're all at two hundred million, um, and at least… 2 times in the scene
10 Things Top CROs Wish They Knew Early in Our Careers with CRO Justworks
- ▶ 22:49 Brendon Cassidy Um, and so that sort of became, you know, certainly a talk desk.
Why You're Unfundable Today: The Cold, Hard Truths About SaaS Part 2 with SaaStr CEO Jason Lemkin
- ▶ 16:37 Jason Lemkin So, and I put real examples of the actual emails from TalkDesk, which is worth ten billion, and another company, the original emails, they're all in this thing, and so, look, the answer is, and you could ask one follow-up question, because…
- ▶ 38:44 Jason Lemkin The third one is TalkDesk. 2 times in the scene
VC AMA with SaaStr CEO Jason Lemkin and Black Mangroves MD Arnaud Bonzom at SaaStr APAC 2023
- ▶ 8:55 Jason Lemkin My third investment was TalkDesk. 6 times in the scene
CRO Confidential: 3 Secrets For Early-Stage Startups To Acquire Customers | CoSell.io Co-Founder
- ▶ 1:42 Sam Blond The first sales leader at talk desk, uh, valued now at 10 plus billion dollars and now actually a co-founder, um, and co-founder of a really exciting business.
- ▶ 32:30 Brendon Cassidy And actually, so Chris Rudigrap, who's the founder of Sendoso actually worked for me and talked to us back in the day.
What Venture Looks Like In 2023 | SaaStr Founder Jason Lemkin + 20VC Host Harry Stebbings
- ▶ 0:39 Jason Lemkin I did pipe drive, talk desk, Algolia, greenhouse, and sales loft all within 12 months.
- ▶ 25:17 Jason Lemkin If, if there's any chance, if there's any chance I can find another talk desk or Algolia or pipe drive or sales off, or if I can find a GitLab or Figma, like you should drop everything.
- ▶ 43:19 Jason Lemkin Think any of them would except for talk desk. 2 times in the scene
Investing and Venture Capital in 2023 | SaaStr CEO Jason Lemkin + Atrium Founder/CRO Pete Kazanjy
- ▶ 1:38 Jason Lemkin Um, the third one was TalkDesk, which is worth ten billion today.
How Top CMOs Drive Growth in the Age of the Self-Serve Buyer | Klaviyo, Talkdesk, SmartBear CMOs
- ▶ 1:59 Vinay Bhagat Cathy, tell us a little bit about yourself and TalkDesk. 3 times in the scene
- ▶ 6:03 Vinay Bhagat Um, tell us kind of some of your observations at TalkDesk, and as a CMO over the last few years, what, what are the big shifts that you've seen? 3 times in the scene
- ▶ 21:52 Kathie Johnson You go onto talkdesk.com, you will see an ever-changing, always-present, always-current reviews from, actually, Trust Radius,
Live from SaaStr Annual 2022: AMA with SaaStr's CEO
- ▶ 40:50 Jason Lemkin I invested in talk desk, which is worth ten billion now to do phone contact center.
- ▶ 53:57 Jason Lemkin The third one was TalkDesk, which was Lisbon to the Bay Area, right?
VC State of the Market with SaaStr CEO Jason Lemkin and Cowboy Ventures Founder & MP Aileen Lee
- ▶ 12:05 Jason Lemkin For example, like, you know, so on paper, my best investment is talk desk we were talking about last year.
Doug Pepper, GP at Iconiq + Jason Lemkin of SaaStr: "Where Venture Is Right Now"
- ▶ 8:13 Jason Lemkin I have this company called Intercom, this company called DigitalOcean, this company called TalkDesk, and us, we did a panel together with Mark's sister and a few others.
Ask Me Anything About Customer Success with SaaStr CEO Jason Lemkin and ChurnZero CEO You Mon Tsang
- ▶ 41:53 Jason Lemkin And it wasn't just zoom companies like talk desk and five, nine and, and all others that did call centers, they all had to move to the cloud.
Scaling a Successful SaaS Sales Team w/ 20VC Founder Harry Stebbings and SaaStr Founder Jason Lemkin
- ▶ 10:03 Jason Lemkin You know, um, my, my first deck of corn, Sastra podcast, zero zero one, you did with Tiago from TalkDesk, right?
- ▶ 43:19 Jason Lemkin I mean, the investment I made in talk desk at storm storm storm was the largest investor.
The Sales Playbook for 2022 with Co-Sell CEO Brendon Cassidy and SaaStr CEO Jason Lemkin
- ▶ 0:22 Jason Lemkin He was first head of, head of corporate sales at LinkedIn, then our head of sales back at Adobe sign Echo sign, then VP of sales at ten billion dollar talk desk.
- ▶ 42:56 Brendon Cassidy And talk desk, in the early days, talk desk, there were some hard, hard times there. 2 times in the scene
Beyond Product-led Growth: 7 Lessons Learned in Product-Led Scaling with Dropbox GM Rachel Wolan
- ▶ 0:26 Rachel Wolan And I'll talk to you a little bit about my experience at TalkDesk, a little bit of my experience at LiveRamp, and now at Dropbox.
- ▶ 3:49 Rachel Wolan Um, I worked at TalkDesk, which is one of Jason's favorite investments. 3 times in the scene
- ▶ 4:46 Rachel Wolan So I joined TalkDesk, and about a month in, I was about to fly to Portugal. 3 times in the scene
- ▶ 7:40 Rachel Wolan TalkDust has survived going from a million to ten million dollars, which, as many of you out there know, it's not easy.
- ▶ 10:51 Rachel Wolan Um, we require that every single partner that wanted to be in the talk desk ecosystem set up a trial themselves.
Nick Mehta CEO Gainsight + Jason Lemkin CEO SaaStr on "The Latest in Leveling Up Customer Success"
- ▶ 1:11 Jason Lemkin It was you, Tiago from TalkDesk, Nicholas from Algolia, and Daniel from Greenhouse, and all were growing well, right?
The Twists and Turns Along the Way to Building a Unicorn with Salesloft's CEO Kyle Porter
- ▶ 14:21 Jason Lemkin When I, when I got to know Tiago at talk desk, um, that was just after Zendesk had introduced what seemed to be a competitive product.
How to Hire a Great VP of Sales with SaaStr + Duo Security
- ▶ 0:48 Jason Lemkin Um, and, uh, Brendan, uh, I've known, he was my VP of sales, the first head of sales at LinkedIn, uh, head of sales at Talkdesk, and a bunch of other amazing companies.
"7 Tips and Tricks to having happy customers at Scale" New Relic EVP, Roger Scott
- ▶ 3:38 Roger Scott It was interesting listening to Thiago, ah, from TalkDesk, and some of his experience of moving from a commercial business to an enterprise business rings, rings pretty true for me and for New Relics experience.
How to Build a CSM Team that Generates 130% Net Retention with Talkdesk
- ▶ 0:05 unnamed speaker I am the Senior Vice President of Client Services at TalkDesk, and I'm really excited to be here today. 2 times in the scene
- ▶ 1:39 unnamed speaker These are some of the business, um, foundational elements that if you don't have established within your organization, you're gonna have a really hard time working with your success team to achieve industry leading net retention, um, such… 2 times in the scene
- ▶ 4:41 unnamed speaker A couple of quick facts about TalkDesk, uh, really just to help you level set. 8 times in the scene
- ▶ 7:16 unnamed speaker One of the things that we do at talk desk that is really effective for us is we go through a criteria building process where what we look to do is establish what are the criteria that are absolutely must have. 2 times in the scene
- ▶ 9:33 unnamed speaker When I joined TalkDesk two years ago, uh, to run the client services organization, there were three primary client services teams. 3 times in the scene
- ▶ 14:53 unnamed speaker Like, TalkDesk is 500 people, and, and I, and we still absolutely operate this way. 4 times in the scene
- ▶ 22:29 unnamed speaker So at TalkDesk, we keep it incredibly simple. 3 times in the scene
- ▶ 24:06 unnamed speaker Um, but they are tactics or actions or investments that I've found to be hugely, hugely helpful in, uh, helping us to drive a boost in net retention at TalkDesk. 5 times in the scene
SaaStrPRO AMA with Jason Lemkin
- ▶ 6:42 Jason Lemkin If they say Greenhouse, Automile, TalkDesk, Pipedrive, Teamable, these are good questions. 4 times in the scene