e-commerce

“If you could, instead of going to a mall all day, or instead of spending, you know, your entire evening with 30 browser tabs open to try to compare and contrast different jeans you want to buy, if you could get a box sent to you that had Two pairs of jeans, or…”

“Yeah, so I mean, if you hear that as an entrepreneur, you've got to discount that massively, because trust me, it's been everything, all of those things have been set.”

“Nobody was selling cosmetics online. Nobody. Can you believe? Literally no one.”

“I don't think that we're going back into a world where the majority of what we buy is done offline.”

“The right time to start something is often the time that seems the least obvious. So for example, we started this business, which is an e-commerce business in 2002. Right after the dot-com crash, right after e-commerce was viewed as a bit of a fool's errand by…”

“The more items you buy from Box or any e-commerce company, the more effectively you can price the items, because all those different, different items in that box, quote unquote, share that shipping cost, which is the biggest cost in e-commerce. And so, if you …”

“Online, the difference between a brick and mortar and online is online, you can sell so many more things because the unlimited shelf space. So we thought, okay, great. So let's drive people, you know, we're going to lose more money than a brick and mortar does…”

“The future of e-commerce was gonna look a little bit like the history of Netflix. That a platform that was streaming other people's content and distributing other people's content would vertically integrate and start to develop their own proprietary content.”

“Using artificial intelligence and texting, I think people would be able to, in the future, just text what they want, and the system would know you as well as your best friend or family member, and be able to recommend precisely what you want, and either using …”

“And back then in, in 2014, there wasn't a lot of bicycles being sold online. And those that are, were pretty low quality.”

“Like a business, you have to choose something you're passionate about and you're good at. So, so for me I think it applies to your personal career choice as well. I wanted to choose something that, I'm really passionate about. I also want to choose something I…”

“So, I always felt clear that e-com, I think for us, was going to be a surprise and delight, but that candy is an impulse purchase, and People are gonna wanna have a sweet tooth and pick up the bag in store.”

“How you sell a product in retail is much different than how you sell it online. And so this, the box has to stand upright. The text has to be legible from say, 10 feet away, as opposed to, you know, three feet from your monitor.”

“In, say, the kitchenware space. Your website and the ability to purchase online was looked at as just a tool to help you sell in person. You don't buy cookware that way. You know, it's kind of like people weren't quite yet, they were just beginning to buy clot…”

“We were into e-commerce very early, just kind of by necessity due to the size of the product, and we didn't have a lot of margin in the product either.”

“E-commerce was like AI as today which is everyone's doing.”