Lore: AI-driven text commerce will act like a best friend recommending products
Marc Lore · HIBT Lab! Wonder: Marc Lore · Sep 22, 2022 · at 35:03
Marc Lore discusses the future of e-commerce, predicting conversational AI will replace traditional website search catalogs.
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“Using artificial intelligence and texting, I think people would be able to, in the future, just text what they want, and the system would know you as well as your best friend or family member, and be able to recommend precisely what you want, and either using text or even voice to just acknowledge that and have it delivered without having to do a lot of, you know, detailed searches and things. So I do think it becomes a lot smarter and a lot more conversational... But it's not going to be 10 years Retail moves a lot slower than that. I think it's probably a 20 year plus before we really start to see that materialize”
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