The Ledger, every show
Every statement that passed quotation and attribution checks, across all 44 shows. Pick shows below, then mix any filter with any other.
shows 




every show 44 of 44
Benioff: Salesforce cut support headcount from 9,000 to 5,000 via AI agents
“And to that point, I've been able to reduce the number of human agents I have in support From about 9000 to about 5000.”
Benioff: Salesforce Will Not Hire Software Engineers in 2025 Due to AI
“We're not adding any more software engineers next year because we have increased the productivity this year with AgentForce and with other AI technology that we're using for our engineering teams by more than 30% to the point where our engineering velocity is …”
Salesforce Research invented AI prompt engineering, claims Marc Benioff
“We invented prompt engineering, the first prompt right here at Salesforce Research, commercialized by others, of course.”
Benioff claims Salesforce sold cybersecurity company Wiz to Google
“You know, we just sold a company to Google, which is Wiz, the security company.”
Benioff: Salesforce Will Reduce Support Engineer Headcount in 2025
“We will have less support engineers next year because we have an agentic layer”
Marc Benioff Predicts AGI Will Not Be Achieved in 2025
“I don't think we are in AGI in twenty-twenty-five, so I think that's an optimistic thought.”
Benioff: Prompt engineering was invented at Salesforce
“Even prompt engineering was invented at Salesforce, which we're very proud of.”
Benioff: 90% of enterprise software is bought in just seven countries
“No. Because you have to remember a truth, which is that 90% of all enterprise software is only bought in seven countries.”
Benioff: US Government is Salesforce's largest customer after beating Palantir on Army contract
“Because the US federal government is already my largest customer, right? That's our, you know, we run the Veterans Administration, the GSA, and we just won You probably read just, we just run a huge U S army contract. We beat Palantir.”
Benioff: Salesforce Will Demonstrate AI Agents Integrating Into Physical Robots
“And that fourth layer is going to be the robotic layer, but it needs the other three layers to operate because the agents are going to get manifested into these robots. So that will be a keep next step. And we'll see that by dream force. I'm sure.”
Salesforce hired fake protesters outside Siebel's 2000 conference to drive hype
“We hired a bunch of actors, and they were doing this event in San Francisco, and, you know, San Francisco is very woke, so, you know, nobody, you know, people expect a protest, a good protest. So we had, got some picket signs at Home Depot and made some signs,…”
Benioff: Clinical study found ChatGPT diagnosed patients more accurately than doctors
“They wrote up a clinical study where they actually did kind of looked at in a semi kind of peer reviewed way. That ChatGPT in many cases was giving more accurate diagnoses than a doctor because the doctor had a more bias coming in working with the patient.”
Salesforce laid off 10% of its workforce 'to save the company'
“One of those things that we did two years ago was we had to architect a layoff, and we had never done a scaled layoff before. We had to lay off 10% of the company to save the company”
Benioff: Jensen Huang Was Sole Tech CEO to Pivot to Deep Learning
“He was the only large company, CEO in tech, who said, you know what? Deep learning is such a big idea, and this technology is pretty darn close, the GPU to what you need. I'm gonna pivot my whole company, and I'm just gonna be about deep learning. And he did t…”
Benioff: Klarna remains a major Salesforce customer and still uses Slack
“There are big customer of ours, actually, and they use Slack.”
Benioff: Salesforce engineers are only required in-office 10 days per quarter
“Our engineers only have to come in the office 10 days a quarter.”
Benioff: Salesforce expects sales, marketing, and G&A staff in-office three days weekly
“I think that for our sales and marketing people, We tell them that four days a week we want to see them, you know, in person with a customer. For our sales and for our marketing people and our G&A people, we like to see them in person three days a week.”
Benioff: Boeing CEO Kelly Ortberg has sold 200 planes in China
“Kelly selling planes. He's already sold 200.”
Benioff: Snowflake, Databricks, and Palantir Foundry each generate $3B-$4B revenue
“When you look at other data clouds, Snowflake, Databricks, Palantir Foundry, they're all in the three to four billion dollar revenue.”
Benioff: Prompt engineering originated from Salesforce AI research team
“Prompt engineering, which by the way was came out of our Salesforce AI research team”
Benioff: Salesforce Data Cloud and AI reached over $1B ARR
“The data cloud and AI together now is more than a billion in revenue. We talked about that on our last earnings call. It's our fastest growing Cloud product, whatever, ever, you know, in 26 years.”
Benioff: Agentforce has shipped to all 135,000 Salesforce customers
“I just shipped the product into all 135,000 Salesforce customers. So it's their nascent and they need to flick it on.”
Benioff: Salesforce Projects Thousands of Agentforce Deals in Q4
“We'll do thousands of agent force deals this quarter”
Benioff: Salesforce Agentforce Pricing Starts at $2 Per Conversation
“Agent force is consumption pricing. So you're being charging per conversation. The starting price is about two bucks per conversation, and then it's negotiated based on volumes for customers.”
Salesforce's Einstein AI processes over one trillion transactions per week
“It's doing trillion transactions, trillion and a half transactions a week, predictive generative.”
Salesforce expects 1,000 Agentforce customers by the end of September 2024
“And by the end of this month, we'll have more than a thousand customers on our Agent Force platform.”
Benioff: San Francisco police staffing fell from 2,000 to 1,400 officers
“From the time that Gavin Newsom was mayor to today, we've gone from a little over 2000 cops on the streets in San Francisco now to about 1400.”
Benioff: Salesforce is San Francisco's largest philanthropist, donating $250M+
“Salesforce is now San Francisco's largest philanthropist. And we've given more than a hundred million dollars to the children's hospital and more than a hundred and fifty million dollars to the public schools.”
Benioff: Tesla is sole foreign automaker in China without local partner
“Elon has Tesla in China. No partnership. He's the only one.”
Benioff: OpenAI, Anthropic, and every AI company standardized on Slack
“And you know, that open AI and Anthropik and every AI company is standardized on Slack.”
Alphabet is vertically integrated from chips and AI to autonomous robotics
“He's got the data center, he's got the chip, right? Tensor, right? He's got, he does a lot of the operating system type work, including the model, you know, the Gemini model, the applications he does as well, and he even gets all the way to the robotic layer, …”
Dreamforce draws 50,000 attendees as the largest vendor-led tech conference
“Well, this is the largest tech conference in the world. You know that 50,000 people are here, the largest vendor-led tech conference.”
Benioff: Microsoft holds only 3% CRM market share
“Why Microsoft has three percent CRM market share because of nonsense.”
Benioff: Data Cloud is Salesforce's fastest-growing product ever
“Don't underestimate data cloud. It's been our fastest growing product ever.”
Benioff: Salesforce Guides to $38B Revenue and $12.9B Cash Flow
“We had a great quarter, Harry. We delivered, you know, clear guidance to thirty eight billion in revenue this year, 12.9 billion in cash flow 32.9% margins.”
Benioff: Salesforce Sold 200 Agentforce Deals in Q3 2024
“We shipped it October, and the quarter, which closed at the end of October, we already sold 200 deals.”
Benioff: Salesforce built the first AI operating without seeing customer data
“We were really the first AI that was built where it was able to operate on the data without us seeing the data.”
Salesforce turned cash flow positive immediately after switching to multi-year subscriptions
“When we made that shift, then that next month we were cash flow positive, and we've never looked back on that.”
Poolside co-founder Eiso Kant is building a massive data center
“He's like, oh, this, and you know, he's building this huge data center now.”
Salesforce serves 150,000 core platform customers and one million on Slack
“We have a 150,000 maybe customers on our core. There's a million customers on Slack.”
MrBeast's massive media organization runs its business operations on Salesforce
“You probably heard of the beast, Jimmy, Jimmy Donaldson. His team is here. They're running on Salesforce. They're a huge media company now.”
Benioff: Salesforce Guided to Around $40.9 Billion for the Year
“I think we did give guidance at about 40.9 billion for this year.”
Benioff: Salesforce is Japan's second-largest software company
“We're the second largest software company in Japan.”
Benioff wrote first native assembly programs for Macintosh 68000 development system
“And I wrote the first native assembly language on the Macintosh. It's kind of a crazy thing to be able to say, but it's, True that I was writing these example programs for this Macintosh 68,000 development system in, on these, you know, Apple headquarter build…”
Benioff Reaffirms Salesforce Almost Acquired Twitter
“We almost bought one. You probably remember we almost bought Twitter.”