Benioff: Salesforce Will Reduce Support Engineer Headcount in 2025
Marc Benioff · Marc Benioff, Salesforce Founder: Why Salesforce Isn't Hiring Software Engineers | E1236 · 20VC with Harry Stebbings · Dec 9, 2024 · at 12:53
Marc Benioff, founder and CEO of Salesforce, discusses how deploying agentic AI will reduce headcount requirements for technical support staff.
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“We will have less support engineers next year because we have an agentic layer”
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