Everything Renat Zubairov said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Zubarov: Customer success platform Totango is an old, clunky system
“Tatango is rather old system. You know, it's a bit clunky. You know, it's developed like Melbourne 10 years ago.”
Zubarov: SaaS customer health scores are biased and rely on gut feeling
“The problem with Hellscore is like, it's very much biased, right? In the sense that when you build it, you just build it on top of your gut feeling and very few people can definitely validate it and you need some data science expertise to validate it.”
Zubarov: Standalone customer success platforms are merging into unified RevOps
“What we see is there's definitely a merge between this customer success management system as a separate system, like a separate silo and the revenue stack in general. So we see many companies, once they advance in the development, they establish a revenue func…”
Zubarov: Use consulting to find paid problems before building software
“I think this is also a very good path, because first of all, we learn real problems, you know, where people pay real money, and then we replace our services with software as we build software along the way.”
Zubarov: Udemy legally prohibits course creators from directly marketing to students
“We are not actually legally allowed to approach these people who are buying, of course, and legally in Udemy.”
Elastic.io Targets Professional Integrations Compared to Zapier's Simpler Use Cases
“The Zapier is what's called integration software as a service. So they are more focused on predefined ready to use simple scenarios where integration platform as a service, we are working with a more comprehensive use cases, high value use cases, which is in t…”
Publicly Traded mVISE AG Acquired a 75.1% Stake in Elastic.io
“So we, as of March as of March this year, we are part of a larger organization, which is MBIS AG. This is a publicly traded company here in Germany. Although it's a really publicly traded company, which like also grows on the similar pace as we grow, like over…”
Zubarov: RevOS.ai generated €200,000 in 2023 with six paying customers
“Right now we have I think total around about six paying customers. We did this year on about 200,000 euro.”
Zubarov: RevOS.ai has reached approximately €30,000 in annual recurring revenue
“I think we are currently ARR on about 30 K. So out of 200 K we did this year, 30 K is, is the current.”
Elastic.io positions itself between Zapier and MuleSoft on enterprise complexity
“It's somewhere between Zapier and MuleSoft, I would say. So we are more complicated, more flexible than Zapier but let's say less comprehensive or let's say less broadly spread across the different industries than MuleSoft and less enterprises than MuleSoft.”
Elastic.io was operating at a $1M run rate when acquired
“So we were running on roundabout one million run rate at the time.”
Elastic.io generated €2.3M in revenue and €900K EBT in 2018
“We actually, so the last year numbers are not published yet, they are kind of going out rather soon, but the 2018 numbers, we did almost I think we did around about 2.3 million euro revenue and almost 900,000 EBT.”
Elastic.io sees higher churn on direct accounts compared to OEM partners
“What we definitely see is that churn on direct accounts is higher than churn of OEMs.”
Renat Zubarov estimates parent company m-wise AG's valuation at €15M to €16M
“I think the valuation of M-Vice right now, including Elastic.io, is around about, if I could guess, like, okay, it's not, second of April today, maybe like, I don't know, 15, sixteen million euro?”
Elastic.io raised less than €2M in venture funding before its acquisition
“It's less than two million in the euro.”
Zubairov: Elastic.io Average Contract Exceeds $10K ARR
“So we are on like 10 K plus ARR for an average contract.”
Majority of Elastic.io Customers Come From White-Label and OEM Partnerships
“We're still a lot of direct and indirect customers, you know, so it's not, majority of our customers, it's to be honest, indirect customers. As we are pretty much focused now on white-labeled and OEM partnerships.”
Elastic.io grew 700% in 2016 and 100% in 2017
“I mean the groove and we grew from January, 17 to January to December, 17, around about a hundred percent and January. 16 to December, 16, around about 700%.”
Elastic.io experiences roughly 5% annual churn driven by org changes
“Well, it's maybe five percent a year. And actually the churn is, we see the churn due to the changes in the organizational structure, but very, very little ones. There's no churn due to the product replacements.”
Zubarov: Elastic.io founders retained zero equity after the acquisition
“No, no. We were completely out. Me and my co-founder, Igor, we were completely out.”
Zubarov: RevOS's customer health scoring template surpassed 1,000 downloads
“Oh, I don't, actually, I don't have an exact number, but there's definitely above 1000.”
Zubarov: RevOS earned thousands pre-selling a Udemy course for leads
“We actually did like a interesting pre-sell to that. I think we earned maybe some few thousand dollars of revenue with pre-sell this course.”
Zubarov: RevOS.ai is completely bootstrapped and self-funded
“We're completely bootstrapped. Actually, it's all funded by my own money.”
Elastic.io Bootstrapped For Its First Year Using German Social Support
“We bootstrapped actually you know, in Germany, we have a very good social system and we basically survived from our savings and this social support for a year.”