Everything Daniel Chait said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Chait: Diversity hiring issues stem from downstream processes, not candidate pipelines
“One of the insights that we had from the research was that most people sort of offhandedly perceive diversity is a top of funnel problem. They say, oh, there's not enough women engineers out there. Well, it turns out that's not necessarily always the case. Oft…”
Recruiting lacks classic big data scale because hiring happens individually
“When you talk about data, like people are always talking about big data in hiring and recruiting, you often don't have like classically think of as big data. You often do things one at a time.”
Greenhouse limited its diversity product scope to target unconscious bias
“The third is that we consciously chose, no pun intended to limit the scope of the product around solving issues of unconscious bias.”
Chait: Providing corporate diversity data without context creates business risk
“And we thought if we just gave them data without the context behind the data, that that would open them up and by extension ourselves up to potential problems.”
Chait: Hiring is a six-figure bet made with shockingly little data
“Every time you make a hire, you're basically placing a six figure annual bet on that person. And I can't think of another place in any organization where you make as big of a decision with as much financial impact with as little information as when most compan…”
Greenhouse enforces structured hiring by requiring identical questions for all candidates
“Like we take a position on structured hiring that you should have a hiring process. You should ask every candidate for a job, you know, the same questions in the same order. And give the ability to compare apples to apples.”
Chait: Heads of D&I are generally not software buyers
“They may have a head of D and I but that person is generally not in the business of buying software.”
Chait: Every VC round requires completely different proof points from founders
“Every round is very different than the last. So you just figured out this process of like, okay, what do these investors want? And how do they think about your company? And you fail, fail, fail, fail, fail, and you get the one who's going to lead the round, an…”
Chait: Greenhouse prices at the higher end as a premium ATS solution
“Generally, what I'll say is that of our competitors, we tend to price out at the higher end. I think we tend to be seen as more of a premium software solution. So often they'll get quotes from a bunch of like applicant tracking software companies. And then, yo…”
Chait: Greenhouse reached $1M in revenue in its first product year.
“So, in the end of the year, I think we probably got to a million bucks that year.”
Chait: Greenhouse has reached approximately 2,000 customers.
“Just about 2000.”
Chait: 65% of Greenhouse's business comes from 100-to-1,000-employee companies.
“So this year, for example, about 70% of our business will be about 65% of our business will be between a hundred and a thousand employees.”
Chait: Greenhouse raised $60M total through Series C round
“We've raised a total of about sixty million dollars through our series C round.”
Chait: M&A, closures, and hiring halts drive most Greenhouse churn
“By far, the biggest cause of churn for us, and it always has been since we started, was like, we say like marriage, death, and divorce, right?”
Chait: Greenhouse averages a 97% customer renewal rate
“I would say on average, 97% of our customers are.”
Chait: Greenhouse avoids per-seat pricing, scaling instead with total customer headcount.
“So we don't sell by the seat, but it's basically additional growth at the customer.”
Chait: Pitching VCs generated early customers through their portfolio company introductions.
“Raising money. Absolutely. You're a great way to acquire customers. Cause you go pitch VCs and they're like, I don't know what your product does or if anyone likes it. So they go, Hey, could I introduce you to some of our portfolio and see if they like it? Lik…”
Chait: Greenhouse converted General Assembly hiring students into early product customers.
“I taught this class, I ended up doing it for two years. Through General Assembly, we did, you know, hundreds of students came through and took my hiring class, and sure enough, when we had a product available, we kind of said, hey, you took my class, didn't kn…”
Chait: Greenhouse prices by organization size, serving 5 to 20,000 employees.
“We have companies that are five, 10 person startups that just raised their first round of funding and are trying to grow. We have companies that are 15, 20,000 employees worldwide. So the business model is their pricing model is dependent on the overall size o…”
Chait: Greenhouse's entire 2012 revenue was $50 from a General Assembly class.
“We launched a product in 2013. So 2012 revenue was about 50 dollars, and that was because we did a, I taught a class at General Assembly called How to Make Hiring Strength of Your Company, and the first revenue ever into Greenhouse was actually a you know, an …”
Chait: Pre-paid annual subscriptions make customer payback periods less concerning.
“We generally have our customers that prepay for the subscription period. So that's really less of a concern for us. And also like we're well capitalized.”