Freshdesk
product on 7 shows · 12 statements across 8 episodes · said 47 times in 27 episodes since 2017
Top Founders 22 
the Official SaaStr Podcast 9 
20VC 7 
the Neon Show 4 
American Optimist 3 
the Y Combinator Startup Podcast 1 
A Product Market Fit Show 1
Mentions by year, every show
tap a year for its mentions
Top Founders 22the Official SaaStr Podcast 920VC 7the Neon Show 4American Optimist 3the Y Combinator Startup Podcast 1A Product Market Fit Show 1
2026 1 mention in 1 episode
2025 2 mentions in 2 episodes 1 per episode
2024 9 mentions in 4 episodes 2 per episode
- Girish Mathrubootham: Biggest Product and Pricing Lessons from Scaling to $597M in ARR | E1142 · 20VC with Harry Stebbings
- Ep 84: Sri Ganesan on Freshworks' Big Win, Building Rocketlane & India's Tech Boom · Joe Lonsdale
- YC said his idea "would never work". So he lived in his office for months—then raised $17M from a... · PMF Show
- Girish Mathrubootham (HINDI): Biggest Product and Pricing Lessons from Scaling to $597M in ARR · 20VC with Harry Stebbings
- every mention in 2024, scene by scene →
2023 11 mentions in 3 episodes 4 per episode
- Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets
- Guillaume Cabane: Why Your First Growth Hire Should Be a Former Founder | E1088 · 20VC with Harry Stebbings
- How he hit $2m ARR in 24 months for Ecommerce Support SaaaS, Raised at $20m valuation
- every mention in 2023, scene by scene →
2022 6 mentions in 5 episodes 1 per episode
- How this pre-revenue SaaS startup raised $1m last week at a $5m cap
- He's spent $200k already, pre revenue, list of 3,000 users. How to convert them to paid?
- His software does $15k/mo helping you rent empty tennis courts (and 22 other sports)
- He spent $30k to build a text based version of Calendly, here's how he got first 50 customers
- How A 23 year Old Created A $8M Yearly Revenue Content Marketplace Business ft. Anirudh Singla
- every mention in 2022, scene by scene →
2021 6 mentions in 3 episodes 2 per episode
- Prediction: Freshbworks IPO Coming Next Month? Founders Thinking in 2018
- Testbox Lets You Try Software Without Sales Calls, Landed 1st Customer, $2.7m Raised at $12m Post Money Cap
- Inside the mind of Krishna Kumar, Founder, CropIn- the largest Agritech SaaS startup of India
- every mention in 2021, scene by scene →
2020 2 mentions in 2 episodes 1 per episode
2019 5 mentions in 2 episodes 3 per episode
2018 4 mentions in 4 episodes 1 per episode
- 1238 With $50k in MRR, They Help Building Developers Scale
- 1171 New Founder Talks First 30 Days, $160k in Revenue, Next Steps
- Mathilde Collin on Feature Prioritization and Employee Retention at Front · Y Combinator
- 1115 How Pendo CEO Uses War Chest to Acquire Companies, Integrate
- every mention in 2018, scene by scene →
2017 1 mention in 1 episode
every mention on every show, scene by scene, with the transcript →
12 statements about Freshdesk, every show
Freshworks faced 600 helpdesk competitors when launching Freshdesk
“जैसे जब हमने fresh desk शुरू किया था, बाजार में पहले से ही छे सो help desk मौजूद थे”
A quarter of early Freshdesk customers used it for internal IT support
“सेईस या पच्चीस प्रतिशत हमारे ताजा डिस्क ग्राहक वास्तव में इसे इंटर्नल आईटी सपोर्ट के लिए इस्तेमाल कर रहे थे”
Freshdesk launched with pricing tiers below competitors' entry-level plans
“So our product was priced at nine dollars, 19 dollars and 29 dollars per agent per month. That was the highest. Our competition, the lowest price was 29 dollars a month to get started, right?”
Freshworks launched into a market with 600 existing help desk products
“When we started fresh desk, there were 600 help desks already in the market.”
Mathrubootham: Freshworks built its second product before reaching $1M ARR
“We actually built our second product when Freshdesk, our first product, was not even a million dollars in revenue.”
Mathrubootham: Freshservice is outgrowing flagship Freshdesk
“Our second product is actually the fastest growing product now, better than our first flagship larger product.”
Mathrubootham: 2011 Hacker News response cemented Freshdesk as Zendesk alternative
“We responded to the website, we exposed what was happening, and the whole internet community, we were on Hacker News, For 30 hours at the top post, and for three days on the top page, the entire community supported us, and from that point onwards, like Freshde…”
Ahluwalia: India has 4-5 SaaS companies with over $100M ARR
“Currently in India, there are four to five SaaS companies, which are more than a hundred million ARR, which includes Freshdesk, IS, iSertis, Droa, that have all moved to US”
Verma: Tiger Global outbid Nexus on Freshdesk Series A round
“Like Freshdesk is one. But I was outbid by Tiger to do the round at that point of time, and I just couldn't get the requisite conviction in the authorship to kind of step up on the valuation at the Series A level.”
Khan: Passed on investing in Swiggy, Capital Float, and Freshdesk
“Swiggy is another one that, ah, you know, I ended up passing on. Then there was Capital Float. There was, ah, there were so many. There was, ah, Freshdesk.”
Freshdesk achieved higher cold email reply rates using Lemlist personalized images
“We had, like, companies such as Freshdesk. Like who have been they have been, like, A-B testing, like images versus no images, and they realize that they got, like, higher reply rates whenever they were using, like, personalized images.”
Olson: Pendo and Intercom don't compete; Intercom targets Zendesk
“I see them trying to disrupt the support tools like Zendesk and Freshdesk more so than attacking Pendo. So I think there's plenty of room in the market for Intercom and Pendo to coexist. So I don't actually see them as competitive at all.”