Mathrubootham: 2011 Hacker News response cemented Freshdesk as Zendesk alternative
Girish Mathrubootham · Building a Global SaaS Empire | Freshworks Founder & CEO Girish Mathrubootham on His Biggest Bets · Sep 15, 2023 · at 29:12
This episode carries Girish Mathrubootham's own address, with nobody on the show putting questions to them. It still counts as said, and it is kept out of every score on their page.
Freshworks CEO Girish Mathrubootham recounts how responding to public accusations of being a Zendesk clone catalyzed early brand positioning in 2011.
0:00 / 0:16exact quote · 16.8s
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“We responded to the website, we exposed what was happening, and the whole internet community, we were on Hacker News, For 30 hours at the top post, and for three days on the top page, the entire community supported us, and from that point onwards, like Freshdesk was the alternative to Zendesk”
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