Salesforce, every mention
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every year anyone Marc Andreessen 39Alex Rampell 29Seema Amble 26Benedict Evans 15Steven Sinofsky 12Scott Wu 10David George 8David Ulevitch 7Ben Horowitz 7Stuart Butterfield 6
Verbatim, from the transcripts: the passages where Salesforce comes up
Why AI Demand Is Outrunning Compute Supply
- ▶ 59:24 Gavin Baker You know, for sure, um, you know, Salesforce, I think is going to, you know, Salesforce and Workday and all these companies, this is like, everybody's going to go after it. 2 times in the scene
How Cursor Built One of AI’s Fastest-Growing Companies
- ▶ 14:13 Martin Casado It was just kind of crazy to think you're going to fork something from Microsoft who owns the thing, and then you're going to, you know, compete with them with smaller models, even they own the opening eye weights, and they have…
The State of AI: Models, Moats, and the Consumer Renaissance
- ▶ 14:29 Anish Acharya And what does Salesforce do? 2 times in the scene
The Opportunity for Global Founders
- ▶ 21:02 Gabriel Vasquez And in their case was, you know, who used to be the CRO of Salesforce and now is the COO 2 times in the scene
How Decagon Runs 90% of Its Agents on Open-Source Models
- ▶ 1:03:21 Jesse Zhang Like Salesforce, very horizontal.
Software in the Age of Agents | The a16z Show
- ▶ 1:39 Elena Burger Salesforce announced that they would be going headless, um, and today we're here to kind of discuss, you know, what does that mean?
- ▶ 2:16 Seema Amble One of the interesting news points has been Salesforce making this announcement. 13 times in the scene
- ▶ 10:40 Seema Amble They're used to interacting with Salesforce. 5 times in the scene
- ▶ 22:55 Seema Amble I, uh, was at a dinner last night, and there was someone there who, um, was like the head of RevOps at a, I don't know, maybe growth stage startup, and his task, this is like a thousand plus person company, was to rebuild their Salesforce…
- ▶ 27:50 Steven Sinofsky And then a company got started to, to do that wasn't as a, it wasn't Salesforce first. 5 times in the scene
- ▶ 41:39 Seema Amble Entering data into Salesforce or doing things along the way, but they will, there, there will be these humans doing online and offline world work, and I think that actually is something that, you know, there will always be a data exhaust…
- ▶ 49:18 Seema Amble So one is, yeah, the, the practical realities, like even go back to the Salesforce example, or like Workday. 4 times in the scene
- ▶ 50:04 Seema Amble One is, okay, I take Salesforce and I either turn on AgentForce or build all my agents on top of it and then treat
- ▶ 57:06 Seema Amble And I think Salesforce has tried this in, in, in, in a couple ways in the past, but do you think that, like, enterprise software will start
The Economics of AI Usage and What's Next For SaaS | Benedict Evans on a16z
- ▶ 34:56 Benedict Evans Um, I mean, I think the, you know, the enterprise version of this would be, you know, you've got all our Zoom calls with clients recorded, and you've got all the flows of emails in and out of Salesforce, and you can see all of the…
- ▶ 38:54 Benedict Evans Like, sometimes you can buy in Salesforce or something. 4 times in the scene
Box CEO on AI Agents & Why Enterprise Can't Keep Up | a16z
- ▶ 24:40 Aaron Levie Well, well, and so, so the big news last week was, uh, was I, I, I think, you know, Salesforce,
- ▶ 24:59 Aaron Levie Um, and I see that as a little bit of a bellwether because I think as Salesforce goes, so does a lot of, of, of enterprise software. 3 times in the scene
- ▶ 30:15 Martin Casado So you could argue that it's just Salesforce. 2 times in the scene
- ▶ 35:22 Steven Sinofsky And so the way that Salesforce sees today of exposing a headless API is, I'm almost certain if I were to go look at it, it's going to look like the developer API in front of a, behind a CLI. 2 times in the scene
Box CEO on the AI Adoption Gap | The a16z Show
- ▶ 28:49 Steven Sinofsky I mean, Salesforce went through three different massive platform redesigns.
- ▶ 44:33 Steven Sinofsky And, and it's, it's this weird zero sum where they, they just think that the amount of money that a company is gonna spend, and like, this was the problem with, with Salesforce that they faced when you were starting too, but like Mark was,…
Atlassian CEO on the SaaS Apocalypse, AI Agents & What Comes Next
- ▶ 1:31 Alex Rampell It was built by Mass General Hospital, where the first, you know, Siebel systems predating Salesforce, or actually the first CRM was called Axe Systems in 1987.
- ▶ 25:38 Alex Rampell So if you think of Salesforce, they charge for licenses. 6 times in the scene
- ▶ 29:44 Mike Cannon-Brookes So I don't know, I assume Salesforce, Sales Cloud, I guess we're talking about, Sales Cloud has an MCP server. 2 times in the scene
- ▶ 39:06 Mike Cannon-Brookes Most businesses, I think, will have three to five large scale agent platforms running internally, and they say, hey, I use Agent Force for this, or I use Gemini for this.
The Biggest Bottlenecks For AI: Energy & Cooling
- ▶ 36:48 David George Um, I don't think that like companies are going to vibe code up like their salesforce.com. 2 times in the scene
- ▶ 54:03 David George Like what is salesforce.com? 6 times in the scene
The AI Opportunity that goes beyond Models
- ▶ 9:37 Alex Rampell Um, you'd have NetSuite, when NetSuite's a little bit older, you'd have, you know, Salesforce when it went, first went public, because it turned out that the incumbents couldn't really respond to that because they're selling on-premise…
- ▶ 58:10 Alex Rampell Uh, somebody is going to out Salesforce, Salesforce, not for the hostages that they have, but is going to build the greenfield version of Salesforce because how is that possible? 3 times in the scene
Ben & Marc: Why Everything Is About to Get 10x Bigger
- ▶ 10:31 Ben Horowitz Um, yeah, so on that one, it was actually pretty simple because if you compared the on-premise software companies to the cloud software companies, so compare, uh, PeopleSoft to Workday or compare, uh, Siebel software to Salesforce, the…
How AI Agents Will Transform in 2026 (a16z Big Ideas)
- ▶ 5:44 Stephanie Deng Before, sales teams would have to click through and navigate Salesforce or other CRMs to gather information.
AI Eats the World: Benedict Evans on the Next Platform Shift
- ▶ 32:48 Benedict Evans But the other side of it is, you're in that dialog box, or you're in that screen in that workflow in Workday, or Salesforce, or whatever the enterprise software is, whatever any software, or, or, or the airline website, or, or Airbnb, or…
- ▶ 50:23 Benedict Evans Or what does it mean to Salesforce?
Why AI Moats Still Matter (And How They've Changed)
- ▶ 7:36 Alex Rampell Like, Salesforce has, like, an 80% gross margin. 3 times in the scene
- ▶ 12:58 Alex Rampell I had a thousand licenses for Salesforce, right? 2 times in the scene
- ▶ 24:35 Alex Rampell Some of the features can be incredibly profitable because it's like, wait a minute, like this, it feels like a feature, um, because it could get added to Salesforce, right?
- ▶ 44:39 Alex Rampell Um, or that's why, you know, Salesforce beat Siebel.
Software is Eating Labor
- ▶ 5:33 Alex Rampell But all of these took the filing cabinets of sales, you know, put them originally in, ah, kind of, mainframes, and then Salesforce came in in 1999, put that in the cloud. 2 times in the scene
- ▶ 12:54 Alex Rampell You know, Salesforce charges per seat per month. 2 times in the scene
Mark Cuban on the NBA, Cost Plus Drugs, and How to Fix Politics
- ▶ 30:32 Mark Cuban They're gonna reduce, you saw Salesforce or whoever laid off people, um, small companies have no clue.
How Scale AI is Pioneering the Future of Work
- ▶ 10:10 Ben Scharfstein So if you think about, you know, a Salesforce, right? 2 times in the scene
- ▶ 28:04 Joe Schmidt As they scale, like, you know, if you just think about the historical example of like Salesforce or ServiceNow, like a lot of these businesses started with like services that were internal, you know, at least services teams that were… 2 times in the scene
Aaron Levie and Steven Sinofsky on the AI-Worker Future
- ▶ 49:25 Steven Sinofsky Salesforce, which is always my favorite example.
Tech Executives: AI Has Changed SaaS Forever (Don't Fall Behind)
- ▶ 0:07 Scott Wu Agent force, like literally Salesforce, one of the biggest companies in the world changes fundamental pricing structure three times in the past 12 months. 2 times in the scene
- ▶ 7:48 Scott Wu So in Salesforce's case, it's like how many sales reps have access to the common shared, you know, system of record for our sales deals and our sales pipeline.
- ▶ 10:44 Scott Wu Salesforce, for instance, you know, they went and like added this agent for stuff. 2 times in the scene
- ▶ 30:22 Scott Wu Agent force, like literally Salesforce, one of the biggest companies in the world, changes fundamental pricing structure three times in the past 12 months. 2 times in the scene
- ▶ 32:01 Scott Wu You even see exploration within, take a large company, take a Salesforce. 3 times in the scene
How AI Will Impact Emergency Response: The Tech That Could Soon Save Your Life w/ Michael Chime
- ▶ 3:22 Michael Chime It was, you know, that's Oracle, Salesforce, like only, only they could punch it that way because systems IT would block everything.
Can AI Solve Healthcare's Urgent Workforce Challenges? w/ Ankit Jain
- ▶ 28:03 Ankit Jain Whether you ask the startups in this space, whether you ask the EHRs, the epics, the Cerners, or the sales forces, I think everyone wants to imagine themselves being the orchestration layer of all these agents that come together, right?
AI is Revolutionizing Web Security - Bots, Agents, & Real-Time Defense
- ▶ 12:57 David Mytton And this started with the J three hash, which was invented at Salesforce and has now been developed into a J four.
What Is an AI Agent?
- ▶ 23:30 Matt Bornstein You're buying from a vendor something that solves a problem for you, which again, this is like what Microsoft, Oracle, Salesforce people have been doing forever, forever.
The Future of Digital Workers
- ▶ 13:38 Prabhav Jain Um, and you know, it's, it's kind of funny, like in the early days of Salesforce, people bought Salesforce to learn how Salesforce use Salesforce. 3 times in the scene
Reasoning Models Are Remaking Professional Services
- ▶ 34:10 Alex Immerman As you think about where to build features, how do you maintain like a great UI versus becoming the next Salesforce? 3 times in the scene
How AI is Reshaping Labor Markets: A $Trillion-Dollar Opportunity Explained
- ▶ 4:29 Alex Rampell Round two, which started arguably like, 1998, 1999, and this is what Salesforce did. 2 times in the scene
- ▶ 15:56 Alex Rampell So most companies like Salesforce charges per seat. 4 times in the scene
- ▶ 20:57 unnamed speaker If, if you're a startup and you're trying to figure out how do I enter the market, especially when you have companies like Salesforce, which have
- ▶ 30:29 Alex Rampell On the one thing that I think AI cannot do, um, and in fact, if anything, it kind of commoditizes, like if you have an AI sales rep, like Salesforce, why do I need seats for salespeople if AI is doing selling, but AI cannot build a…
Mastering Your Data with Sajith Wickramasekara
- ▶ 22:47 Sajith Wickramasekara Yeah, my, I'll give you my sort of general approach to, to competition, which is, like, competition, like, I would say one thing actually that's probably worse about vertical companies is you, the markets are not as competitive as…
How Zapier Became Profitable in 3 Years and Scaled to $5B with Wade Foster
- ▶ 1:53 Wade Foster And, you know, think Salesforce and MailChimp and Zendesk and Dropbox and all this sort of stuff.
- ▶ 5:14 Wade Foster So one of the things we realized very quickly and part of why we thought this idea was work would work is you would go to the community forums for say Salesforce or Evernote or Zendesk, any of them, just pick your application that was…
- ▶ 7:59 Wade Foster So, you know, we used products like this, and so we knew, oh, you know, Mailchimp is pretty popular for email marketing, and QuickBooks is really popular for, um, you know, accounting, and Salesforce is,
- ▶ 17:25 Wade Foster You know, so our first integrations were with things like, you know, MailChimp and Dropbox and, um, I mean, even Salesforce, uh, Zendesk, um, like tools like this that were predominantly like also PLG products at the time where you could…
The 2025 AI Search Race
- ▶ 6:34 Alex Immerman And, and that's why Viva in life sciences and pharma can beat Salesforce in, in horizontal CRM.
- ▶ 9:25 Alex Immerman But there is a category of enterprise search in a market that has existed, and you can think of that as querying Box, Dropbox, Salesforce, all in one.
"Death of a Salesforce”: Why AI Will Transform the Next Generation of Sales Tech
Build Your Startup With AI
- ▶ 28:41 Marc Andreessen Um, you know, this is like the story of a salesforce.com, for example, right?
- ▶ 30:50 Marc Andreessen and it might just be that like the, you know, the, the, the, the AI salesforce.com might cost, you know, a 10th or a 100th or a 1000th the amount of money that it took to build the, you know, the old database driven, uh, salesforce.com.
Startup Building: Challenges & Opportunities
- ▶ 4:36 Ben Horowitz Um, and then can you query that knowledge base in a better way than you could say, you know, Salesforce, right?
The Future of AI Is Amazing
- ▶ 8:08 Martin Casado This is kind of Amazon and Google and Salesforce.
Doubling Down on Founder-Led Sales with Pilot's Waseem Daher
- ▶ 21:26 Waseem Daher Um, I think we were still kind of feeling like scrappier earlier.
What is the Future of Hollywood?
- ▶ 24:25 Ben Horowitz Oh, I need to write a JBDC driver, you know, to connect to salesforce.com.
Embedded AI: The Questions Every CEO is Asking
The Rise of the Exponential Organization with Peter Diamandis and Salim Ismail
- ▶ 37:27 Salim Ismail So these are all the peer-to-peer collaborative technologies like Asana, Slack, Zoom, Yammer, Chatter.
2023 Big Ideas in Technology (Part 1)
- ▶ 1:09:28 Sarah Wang And who the big application winners from that shift were, you could look at a Salesforce or a Workday, a ServiceNow, and the competitors that they faced, right?
We Don't All Need to Learn to Code
- ▶ 8:47 David Ulevitch Whether it's somebody on LinkedIn, a record in Salesforce, maybe it's a file. 2 times in the scene
- ▶ 11:31 David Ulevitch They hate going into Salesforce and constantly updating the status of deals. 5 times in the scene
What's Next for the Internet?
- ▶ 27:13 Chris Dixon Like, if it wasn't for the work that Salesforce and AWS did, you couldn't have stored all that data so cheaply.
Growth, Sales, and a New Era of B2B
- ▶ 2:36 unnamed speaker When Salesforce, especially in vertical SaaS, so like, you know, Salesforce for a very long time has been doing like freemium. 2 times in the scene
a16z Podcast | How to Manage a PR Agency
- ▶ 24:07 Margit Wennmachers So, I think OutKaz was really good at this because we had clients like, so salesforce.com, for example, we had, I think, about a dozen years 2 times in the scene
a16z Podcast | When Organic Growth Goes Enterprise
- ▶ 16:27 Andrew Chen And all of a sudden you start getting these future requests for Salesforce integration and you're like, oh, okay, this is like a different.
a16z Podcast | The End (and Beginning) of Programming
- ▶ 15:45 Peter Levine There are companies out there who look at Salesforce productivity, looking at the most productive salespeople in an organization, learn what they do, modify that, and then go give that information to, so where everyone gets assisted by…
- ▶ 17:59 Peter Levine I mean, I gave the Salesforce example.
a16z Podcast | From Teaching Leadership to Being a Leader
- ▶ 5:04 Andy Rachleff So Apple, Google, you name the company, Salesforce, Hewlett Packard, none of them succeeded at their original idea, if you can believe that.
a16z Podcast | The Evolution of Payments
- ▶ 3:24 John Collison And, you know, there's so many large companies, the Oracles and the sales forces of the world, such that everything is now really dialed, and you can read all this expertise.
a16z Podcast | The $200 PC in the Enterprise
- ▶ 6:42 Benedict Evans And so, like, you get things like Salesforce founded in, like, 99, I think, or 2000, so just before the crash.
- ▶ 16:31 Steven Sinofsky The other variable that's really changed is the rise of the browser and the rise of SAS applications has made it such that the amount of ad hoc analysis that you have to do is greatly reduced because the tools themselves, this is what…
a16z Podcast | Crisis Communications
- ▶ 20:14 Margit Wennmachers Salesforce actually has, was a really good example way back in the day when I was still at OutKast.
a16z Podcast | The Why, How, and When of PR
- ▶ 8:08 Kim Milosevich Mark Benioff in Salesforce is a really great example of that, because he was walking into an incredibly competitive space, and was so effective in creating this narrative, you know, punching above
- ▶ 24:01 Margit Wennmachers Okay, who represents Workday, who represents Salesforce, right?
a16z Podcast | From Data Warehouses to Data Lakes
- ▶ 4:16 Gaurav Dhillon If you're a Salesforce user, boom. 2 times in the scene
- ▶ 20:52 Gaurav Dhillon That sort of thing is going to happen for lots and lots of applications, and you're starting to see companies like Salesforce, for example, make investments in machine learning to improve the efficacy of your salespeople calling out.
a16z Podcast | The Realities of Aging / When Healthcare Is Local
- ▶ 13:55 Renato Valdez-Olmos Like there's no Salesforce for, for, for, for caregivers or no Photoshop for caregivers.
a16z Podcast | So Where Are We on the 'S-curve' for PC Devices?
- ▶ 29:01 Steven Sinofsky But the interesting thing is, is that like, if you're a company like Salesforce building software for twenty-five million people, you know, 10 years ago, those twenty-five million people would bunch up all their work.
a16z Podcast | Software Programs the World
- ▶ 23:49 Scott Cooper So is the new platform, the Salesforce.coms and others of the world, or are there actually both kind of vertical applications and, or are there other platforms that actually might exist over time in that market? 2 times in the scene
a16z Podcast | Startups and Pendulum Swings Through Ideas, Time, Fame, and Money
- ▶ 37:52 Marc Andreessen Salesforce.com just had a great quarter and, you know, they, you know, they, they, they sell their stuff to lots of companies with big sales forces who do great with it.
a16z Podcast | The Why, How, and When of Sales
- ▶ 25:51 Ben Horowitz And the guys came from Salesforce. 4 times in the scene
a16z Podcast | The Future of Software Development
- ▶ 2:35 Bill Macaitis Um, I worked at Salesforce for about four years, and I think they were one of the first ones that kind of had this, uh, freemium model, or, or basically try the product before you use it, and I think Slack's just taken that to another…
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