Results.com refunds $12,000 annual contracts if a client fails to grow
Mark Daniels · 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement · Apr 16, 2018 · at 14:10
Mark Daniels, CEO of Results.com, explains the company's new pricing and guarantee model to Nathan Latka.
0:00 / 0:14exact quote · 15.0s
720p mp4 · rendered on demand · StarZero watermark
“We have just instituted a money back guarantee, which is probably unheard of, I think in the SaaS business, like, you know, pay us for 12,000 dollars, pay us 12,000 dollars over a year, and if your company doesn't grow, we'll give you your money back.”
quote is from the automated transcript, cleaned for reading: filler sounds and stutters are removed, nothing is rephrased. names can be misheard (the analysis reads context, assessments check outside sources). how →
More from Mark Daniels
Daniels: Diligent maintained a 98.5% customer retention rate
“We were, you know, that, that company had a 99, 98.5% client retention rate.”
Diligent reached $80M ARR and one-third of Fortune 500 by 2012
“When I stepped away from the company in 2012 we were up to that 8070 to eighty million dollars a year in reoccurring revenue. And serving about one third of the Fortune 500 companies.”
Mark Daniels: Launched first online store in 1985 on CompuServe
“I launched my first online store in 1985. People always challenged me on that, but it was part of CompuServe's electronic mall before the internet.”
Mark Daniels: Results.com raised $13M total, including under $1M of his own
“Well, overall, we brought in thirteen million dollars. Personally, I've only put in a little bit less than a million.”