Mark Daniels

CEO & Co-Founder, ResultsBI · 1 appearance on the record.

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founderexecutiveoperator@MarcResults ↗LinkedIn ↗marcldaniels.com ↗

Marc Daniels was a founding partner of Diligent Board Member Services, which later became Diligent Corporation. He also served as the CEO of business execution software provider Results.com (now ResultsBI) and works as a strategic planning advisor.

10statements → 8claims → 2claims resolved → 3.9/5average certainty → 1.2/5average debate potential →

1 supported 0 partly supported 1 contradicted 1 not yet assessed 5 not checkable as stated how the 8 claims stand · each chip opens the sources

8 assertions · 2 disclosures · every statement was checked. The predictions and assertions are the 8 claims: statements the public record can support or contradict. 2 are resolved, 1 is not yet assessed, and 5 name no date, number or outcome precise enough to check. Everything else (opinions, insights, what ifs, disclosures) can never be settled by the record, so it carries no assessment.

The record, in short

What the tape says about how Mark argues and how the claims held up. Everything they said, and everything said about them, is in the tabs below.

Their most notable supported claim

Assertion Supported
Daniels: Diligent maintained a 98.5% customer retention rate
“We were, you know, that, that company had a 99, 98.5% client retention rate.”
Mark Daniels Apr 16, 2018 ▶ 13:29 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement

Their most notable contradicted claim

Assertion Contradicted
Diligent reached $80M ARR and one-third of Fortune 500 by 2012
“When I stepped away from the company in 2012 we were up to that 8070 to eighty million dollars a year in reoccurring revenue. And serving about one third of the Fortune 500 companies.”
Mark Daniels Apr 16, 2018 ▶ 2:31 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement

How they sound: not measured why? →

We measure speaking style by listening to the audio itself, and a fair number needs at least 2,000 words from one person on tape we have measured. There is too little of Mark Daniels on measured tape to publish a rate. This says nothing about how they speak.

Everything Mark Daniels said on Top Founders that made the record, most notable first. Filter by type, assessment or year in the ledger →

Assertion Supported
Daniels: Diligent maintained a 98.5% customer retention rate
“We were, you know, that, that company had a 99, 98.5% client retention rate.”
Mark Daniels Apr 16, 2018 ▶ 13:29 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Disclosure
Results.com refunds $12,000 annual contracts if a client fails to grow
“We have just instituted a money back guarantee, which is probably unheard of, I think in the SaaS business, like, you know, pay us for 12,000 dollars, pay us 12,000 dollars over a year, and if your company doesn't grow, we'll give you your money back.”
Mark Daniels Apr 16, 2018 ▶ 14:10 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Assertion Contradicted
Diligent reached $80M ARR and one-third of Fortune 500 by 2012
“When I stepped away from the company in 2012 we were up to that 8070 to eighty million dollars a year in reoccurring revenue. And serving about one third of the Fortune 500 companies.”
Mark Daniels Apr 16, 2018 ▶ 2:31 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Assertion Not publicly verifiable
Mark Daniels: Launched first online store in 1985 on CompuServe
“I launched my first online store in 1985. People always challenged me on that, but it was part of CompuServe's electronic mall before the internet.”
Mark Daniels Apr 16, 2018 ▶ 3:12 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Disclosure
Mark Daniels: Results.com raised $13M total, including under $1M of his own
“Well, overall, we brought in thirteen million dollars. Personally, I've only put in a little bit less than a million.”
Mark Daniels Apr 16, 2018 ▶ 5:43 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Assertion Not checkable as stated
Mark Daniels: Results.com has slightly under 500 active customers
“We're only at about 500 to shy 500 right now.”
Mark Daniels Apr 16, 2018 ▶ 6:41 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Assertion Not checkable as stated
Daniels: Results.com generates just under $5 million in annual revenue
“We're at about just shy of five million in total yearly revenue, so yes.”
Mark Daniels Apr 16, 2018 ▶ 7:40 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Assertion Not checkable as stated
Daniels: Results.com historical logo retention was 50% in the US
“Retention in New Zealand was in the 70 percentile, and in the U.S. It was in the 50 percentile, so very low.”
Mark Daniels Apr 16, 2018 ▶ 8:55 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Assertion Not checkable as stated
Daniels: Results.com customer retention averages just above 80%
“I had one rep in Q four, pulled a 100% retention rate which is great, but we're averaging just above 80% right now.”
Mark Daniels Apr 16, 2018 ▶ 10:17 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement
Assertion Not checkable as stated
Daniels: Results.com customer acquisition cost is around $8,000
“Probably gosh, terrible, probably 8000 dollars customer acquisition cost.”
Mark Daniels Apr 16, 2018 ▶ 12:27 996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement

Appearances (1)

EpisodeDateSpeaking time
996 Guess Why This $600m Man Came out of "Martha Vineyard" Retirement Apr 16, 2018 9m
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