Nov 5, 2021 · 24m · top-founders

Billion Dollar SaaS Founders Rely on This Secret Sales Strategy

Garrett Mehrguth · 14m spoken Nathan Latka · 5m spoken
0:00 / 0:00

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In this episode of Conversations with Nathan Latka, Directive Consulting CEO Garrett Mehrguth reveals how he bootstrapped his performance marketing agency into a $20M+ run rate by pioneering a direct 'Customer Generation' playbook for enterprise SaaS brands.

How this conversation actually went

Every chapter scored 0–10 on four independent dynamics. Hover any point for the reasoning behind the score. Nathan holds 28.3% of the talking time here. How this is scored →

Nathan as informed peer 5.7 Guest teaching 5.0 Guest disagreement 3.9 Nathan pushing back 5.6
05100:0010:0020:000:46–4:20 · Nathan as informed peer 4/10 Introducing Garrett Mehrguth and Directive's Origin Story Latka introduces Directive and references high-profile SaaS clients to establish context. Garrett explains the limitations of standard Google and LinkedIn playbooks regarding intent versus firmographics.4:20–8:03 · Nathan as informed peer 4/10 Paid Media Tactics: Review Sites, Convo Ads, and Incentives Latka explicitly rejects Garrett's attempt to use his own agency as a case study instead of a software client. Garrett then details high-performing LinkedIn conversation ad mechanics and review site positioning.8:03–12:28 · Nathan as informed peer 5/10 Breaking Down the $105 Gift Card Meeting Strategy Latka presses Garrett for exact ad copy and persona details across multiple clients. Garrett explains why targeting champions rather than C-level decision makers generates higher conversion rates.12:29–14:32 · Nathan as informed peer 6/10 Directive's Agency Pricing and First-Party Targeting Edge Latka does rapid mental arithmetic on Directive's percentage of spend versus annual contract values. Garrett points out that half of LinkedIn's native industry classification data is inaccurate.14:33–17:44 · Nathan as informed peer 6/10 Bootstrapping History, Agency Culture, and Headcount Expansion Latka gets confused by Garrett's headcount math of hiring 150 people while currently having 135 employees, pressing him repeatedly on team churn before realizing it represents rapid recent expansion.17:45–20:01 · Nathan as informed peer 8/10 Navigating COVID, Profitability, and Calculating Revenue Latka deduces Directive's minimum revenue by multiplying 135 employees by Garrett's stated minimum salary of $70k. When Garrett insists he does not share revenue numbers, Latka points out he already gave away the equation.20:04–23:58 · Nathan as informed peer 7/10 Month-over-Month Growth Strategy and Bootstrap Success Garrett explains his preference for month-over-month relative OKRs over quarterly absolute goals. Latka calculates a $20M+ run rate from client numbers before transitioning to the standard closing questions.0:46–4:20 · Guest teaching 5/10 Introducing Garrett Mehrguth and Directive's Origin Story Latka introduces Directive and references high-profile SaaS clients to establish context. Garrett explains the limitations of standard Google and LinkedIn playbooks regarding intent versus firmographics.4:20–8:03 · Guest teaching 7/10 Paid Media Tactics: Review Sites, Convo Ads, and Incentives Latka explicitly rejects Garrett's attempt to use his own agency as a case study instead of a software client. Garrett then details high-performing LinkedIn conversation ad mechanics and review site positioning.8:03–12:28 · Guest teaching 7/10 Breaking Down the $105 Gift Card Meeting Strategy Latka presses Garrett for exact ad copy and persona details across multiple clients. Garrett explains why targeting champions rather than C-level decision makers generates higher conversion rates.12:29–14:32 · Guest teaching 6/10 Directive's Agency Pricing and First-Party Targeting Edge Latka does rapid mental arithmetic on Directive's percentage of spend versus annual contract values. Garrett points out that half of LinkedIn's native industry classification data is inaccurate.14:33–17:44 · Guest teaching 3/10 Bootstrapping History, Agency Culture, and Headcount Expansion Latka gets confused by Garrett's headcount math of hiring 150 people while currently having 135 employees, pressing him repeatedly on team churn before realizing it represents rapid recent expansion.17:45–20:01 · Guest teaching 2/10 Navigating COVID, Profitability, and Calculating Revenue Latka deduces Directive's minimum revenue by multiplying 135 employees by Garrett's stated minimum salary of $70k. When Garrett insists he does not share revenue numbers, Latka points out he already gave away the equation.20:04–23:58 · Guest teaching 5/10 Month-over-Month Growth Strategy and Bootstrap Success Garrett explains his preference for month-over-month relative OKRs over quarterly absolute goals. Latka calculates a $20M+ run rate from client numbers before transitioning to the standard closing questions.0:46–4:20 · Guest disagreement 2/10 Introducing Garrett Mehrguth and Directive's Origin Story Latka introduces Directive and references high-profile SaaS clients to establish context. Garrett explains the limitations of standard Google and LinkedIn playbooks regarding intent versus firmographics.4:20–8:03 · Guest disagreement 4/10 Paid Media Tactics: Review Sites, Convo Ads, and Incentives Latka explicitly rejects Garrett's attempt to use his own agency as a case study instead of a software client. Garrett then details high-performing LinkedIn conversation ad mechanics and review site positioning.8:03–12:28 · Guest disagreement 4/10 Breaking Down the $105 Gift Card Meeting Strategy Latka presses Garrett for exact ad copy and persona details across multiple clients. Garrett explains why targeting champions rather than C-level decision makers generates higher conversion rates.12:29–14:32 · Guest disagreement 3/10 Directive's Agency Pricing and First-Party Targeting Edge Latka does rapid mental arithmetic on Directive's percentage of spend versus annual contract values. Garrett points out that half of LinkedIn's native industry classification data is inaccurate.14:33–17:44 · Guest disagreement 4/10 Bootstrapping History, Agency Culture, and Headcount Expansion Latka gets confused by Garrett's headcount math of hiring 150 people while currently having 135 employees, pressing him repeatedly on team churn before realizing it represents rapid recent expansion.17:45–20:01 · Guest disagreement 6/10 Navigating COVID, Profitability, and Calculating Revenue Latka deduces Directive's minimum revenue by multiplying 135 employees by Garrett's stated minimum salary of $70k. When Garrett insists he does not share revenue numbers, Latka points out he already gave away the equation.20:04–23:58 · Guest disagreement 4/10 Month-over-Month Growth Strategy and Bootstrap Success Garrett explains his preference for month-over-month relative OKRs over quarterly absolute goals. Latka calculates a $20M+ run rate from client numbers before transitioning to the standard closing questions.0:46–4:20 · Nathan pushing back 3/10 Introducing Garrett Mehrguth and Directive's Origin Story Latka introduces Directive and references high-profile SaaS clients to establish context. Garrett explains the limitations of standard Google and LinkedIn playbooks regarding intent versus firmographics.4:20–8:03 · Nathan pushing back 6/10 Paid Media Tactics: Review Sites, Convo Ads, and Incentives Latka explicitly rejects Garrett's attempt to use his own agency as a case study instead of a software client. Garrett then details high-performing LinkedIn conversation ad mechanics and review site positioning.8:03–12:28 · Nathan pushing back 6/10 Breaking Down the $105 Gift Card Meeting Strategy Latka presses Garrett for exact ad copy and persona details across multiple clients. Garrett explains why targeting champions rather than C-level decision makers generates higher conversion rates.12:29–14:32 · Nathan pushing back 4/10 Directive's Agency Pricing and First-Party Targeting Edge Latka does rapid mental arithmetic on Directive's percentage of spend versus annual contract values. Garrett points out that half of LinkedIn's native industry classification data is inaccurate.14:33–17:44 · Nathan pushing back 7/10 Bootstrapping History, Agency Culture, and Headcount Expansion Latka gets confused by Garrett's headcount math of hiring 150 people while currently having 135 employees, pressing him repeatedly on team churn before realizing it represents rapid recent expansion.17:45–20:01 · Nathan pushing back 8/10 Navigating COVID, Profitability, and Calculating Revenue Latka deduces Directive's minimum revenue by multiplying 135 employees by Garrett's stated minimum salary of $70k. When Garrett insists he does not share revenue numbers, Latka points out he already gave away the equation.20:04–23:58 · Nathan pushing back 5/10 Month-over-Month Growth Strategy and Bootstrap Success Garrett explains his preference for month-over-month relative OKRs over quarterly absolute goals. Latka calculates a $20M+ run rate from client numbers before transitioning to the standard closing questions.

speaking balance: gold is Nathan, purple is the guest (3 minute bins)

0:00 · Nathan 58.4% · guest 41.6%0:00 · Nathan 58.4% · guest 41.6%3:00 · Nathan 21.4% · guest 78.6%3:00 · Nathan 21.4% · guest 78.6%6:00 · Nathan 11.5% · guest 88.5%6:00 · Nathan 11.5% · guest 88.5%9:00 · Nathan 14.2% · guest 85.8%9:00 · Nathan 14.2% · guest 85.8%12:00 · Nathan 28.2% · guest 71.8%12:00 · Nathan 28.2% · guest 71.8%15:00 · Nathan 24.7% · guest 75.3%15:00 · Nathan 24.7% · guest 75.3%18:00 · Nathan 25.5% · guest 74.5%18:00 · Nathan 25.5% · guest 74.5%21:00 · Nathan 33.7% · guest 66.3%21:00 · Nathan 33.7% · guest 66.3%24:00 · Nathan 98.7% · guest 1.3%24:00 · Nathan 98.7% · guest 1.3%
Sharpest disagreement ▶ 19:51 Garrett refuses to share revenue after being mathematically trapped

Garrett stonewalls Latka by stating he does not share revenue figures right after Latka deduces his minimum revenue from payroll figures.

Hardest push from Nathan ▶ 5:33 Latka refuses agency self-case study and demands SaaS client metrics

Latka flatly rejects Garrett's proposal to use Directive as the case study, insisting on SaaS examples to deliver value for software founders.

Biggest teaching moment ▶ 6:31 Garrett breaks down LinkedIn convo ad bidding and frequency constraints

Garrett educates Latka on LinkedIn's 30-day ad cap and explains why default 30-cent bids fail compared to aggressive $5 bid tactics.

Nathan holds their own ▶ 19:34 Latka reverse-engineers company revenue from employee base salaries

Latka traps Garrett using Garrett's own disclosures, multiplying 135 employees by a $70k minimum salary floor to establish a $9M+ baseline revenue.

the scores for every segment, with the reasoning behind each
ChapterTopicNathan as informed peerGuest teachingGuest disagreementNathan pushing backWhy
Introducing Garrett Mehrguth and Directive's Origin Story 4523 Latka introduces Directive and references high-profile SaaS clients to establish context. Garrett explains the limitations of standard Google and LinkedIn playbooks regarding intent versus firmographics.
Paid Media Tactics: Review Sites, Convo Ads, and Incentives 4746 Latka explicitly rejects Garrett's attempt to use his own agency as a case study instead of a software client. Garrett then details high-performing LinkedIn conversation ad mechanics and review site positioning.
Breaking Down the $105 Gift Card Meeting Strategy 5746 Latka presses Garrett for exact ad copy and persona details across multiple clients. Garrett explains why targeting champions rather than C-level decision makers generates higher conversion rates.
Directive's Agency Pricing and First-Party Targeting Edge 6634 Latka does rapid mental arithmetic on Directive's percentage of spend versus annual contract values. Garrett points out that half of LinkedIn's native industry classification data is inaccurate.
Bootstrapping History, Agency Culture, and Headcount Expansion 6347 Latka gets confused by Garrett's headcount math of hiring 150 people while currently having 135 employees, pressing him repeatedly on team churn before realizing it represents rapid recent expansion.
Navigating COVID, Profitability, and Calculating Revenue 8268 Latka deduces Directive's minimum revenue by multiplying 135 employees by Garrett's stated minimum salary of $70k. When Garrett insists he does not share revenue numbers, Latka points out he already gave away the equation.
Month-over-Month Growth Strategy and Bootstrap Success 7545 Garrett explains his preference for month-over-month relative OKRs over quarterly absolute goals. Latka calculates a $20M+ run rate from client numbers before transitioning to the standard closing questions.

Statements from this episode (12)

Insight
Mehrguth: Google Ads offers search intent but lacks firmographic targeting
“The problem with Google ads is it has intent, but not firm graphics. And so what happens is it's very difficult to scale while controlling your life cycle stages down funnel.”
Garrett Mehrguth Nov 5, 2021 ▶ 3:03
Insight
Mehrguth: LinkedIn advertising delivers firmographics but lacks buyer intent
“The problem with LinkedIn is it has firmographics, but it doesn't have intent.”
Garrett Mehrguth Nov 5, 2021 ▶ 3:17
Insight
Mehrguth: Passing LinkedIn gated-content leads to SDRs fails
“Like you download an asset and then you try to send it to an SDR. And the SDR hates your guts because they call them and they've never read the asset before and the timing's not right.”
Garrett Mehrguth Nov 5, 2021 ▶ 4:02
Insight
Mehrguth: Software companies can essentially pay review sites to rank number one
“What review sites let you do and what most people don't realize is you can essentially pay to be number one.”
Garrett Mehrguth Nov 5, 2021 ▶ 6:10
Insight
Mehrguth: LinkedIn conversation ads are 70% cheaper than sponsored content
“We don't ever do a bid for less than five dollars, for example, because it's this valuable real estate, and it's about 70% cheaper than sponsored content.”
Garrett Mehrguth Nov 5, 2021 ▶ 6:52
Insight
Mehrguth: $100 is the most effective gift card incentive for B2B meetings
“So we've tested millions of dollars of gift cards. The most effective price point is a hundred bucks.”
Garrett Mehrguth Nov 5, 2021 ▶ 8:24
Insight
Mehrguth: Most SaaS companies fail by spreading small budgets across too many verticals
“Let's just say, honestly, frankly, like 99% of them have too small of a budget for an amount of verticals and personas they're trying to target. It's like the number one plague is killing them.”
Garrett Mehrguth Nov 5, 2021 ▶ 10:00
Insight
Mehrguth: SaaS marketing should target champions over C-suite decision-makers
“The biggest problem in SAS is they all think the C level and the V level is how you market digitally. And it's actually not true. I have a saying that I believe the champion is more important than the decision maker.”
Garrett Mehrguth Nov 5, 2021 ▶ 10:36
Assertion Not checkable as stated
Mehrguth: 50% of LinkedIn Industry Targeting Data Is Inaccurate
“So like 99.9% of people who advertise on LinkedIn use the industries to target. You know, I'm talking about when you're running a LinkedIn ad and it's like industry computer software. What I found is 50% of that data is incorrect. And so most of our clients co…”
Garrett Mehrguth Nov 5, 2021 ▶ 14:09
Insight
Mehrguth: Agency Revenue Is Uncorrelated With Client Results
“The money you make as an agency is indifferent from the results you drive for clients. And they're usually not correlated because the quickest way to make money in the agency is you just kill your people. Essentially, you just increase your capacity, but that …”
Garrett Mehrguth Nov 5, 2021 ▶ 16:15
Insight
Mehrguth: Marketing agencies rarely spend on advertising their own services
“Agencies don't actually spend on advertising, despite that's what they're supposed to be good at.”
Garrett Mehrguth Nov 5, 2021 ▶ 18:49
Insight
Mehrguth: Relative monthly growth targets outperform rigid quarterly goals
“Most people set goals and quarterly functions and they use absolutes. So we want to get X amount of revenue this quarter. Now, the problem is if you have a bad month to start the quarter, you have to reset and nobody, and then it's like, you're losing. So then…”
Garrett Mehrguth Nov 5, 2021 ▶ 20:33
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