NeonCRM

12 statements across 1 episodes · 5 bullish · 1 bearish · 1 people on the record · first statement Nov 16, 2018 by Jeff Gordy · said 14 times in 1 episodes since 2018 · across every show →

Mentions by year

brought up most by Nathan Latka (8), Jeff Gordy (6)

tap a year for its mentions
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0112018episodes it came up in
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2018 14 mentions in 1 episode

every mention, scene by scene, with the transcript →

Everything said about NeonCRM, oldest first

Nov 16, 2018 positive
Assertion Not checkable as stated
Gordy: NeonCRM traded two US developer salaries for six senior Chengdu engineers
“So what we ended up doing is taking those two salaries and opening an office in Chengdu, China. And we were able to legally open an office and hire six developers with over 10 years of experience with those two salaries.”
Jeff Gordy Nov 16, 2018 ▶ 10:48 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018
Disclosure
Gordy: Bootstrapping allowed NeonCRM to undercut competitor pricing with more features
“We were, we basically came into the market being able to offer more than our competitors were able to offer, but at a lower price because we were bootstrapped and didn't have any capital, didn't have any debt to pay.”
Jeff Gordy Nov 16, 2018 ▶ 7:53 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018
Assertion Not checkable as stated
Gordy: NeonCRM has around 3,000 paying nonprofit customers
“About 3000 nonprofits.”
Jeff Gordy Nov 16, 2018 ▶ 6:02 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018 negative
Assertion Supported
Gordy: Blackbaud locks nonprofit customers into one- to four-year contracts
“Then they might be under a one, two, three, four year contract due to some of our competitors like BlackBaud that have really held people in for long-term contracts and really kind of got their nails in.”
Jeff Gordy Nov 16, 2018 ▶ 7:15 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018 bullish
Prediction Not checkable as stated
NeonCRM projected $8 million in 2018 revenue, up from $6 million
“Last year we closed up around six million. This year we should close up around eight million.”
Jeff Gordy Nov 16, 2018 ▶ 5:53 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018 neutral
Assertion Not checkable as stated
Gordy: NeonCRM experiences roughly 6% annual gross revenue churn
“I believe yeah, that's around six percent.”
Jeff Gordy Nov 16, 2018 ▶ 11:36 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018
Assertion Not checkable as stated
Gordy: NeonCRM average customer pays slightly under $200 per month
“So the average customer is paying us about a little under 200 dollars.”
Jeff Gordy Nov 16, 2018 ▶ 4:41 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018 neutral
Assertion Not checkable as stated
Gordy: NeonCRM customer acquisition cost is around $1,100
“So right now our customer acquisition cost is around about 1100 dollars.”
Jeff Gordy Nov 16, 2018 ▶ 12:34 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018 positive
Assertion Not checkable as stated
Gordy: NeonCRM lifetime value exceeds 13 years for larger customers
“Right, and actually the fun part to add on to that is the lifetime value is over 13 years for some of our higher, for our larger customers.”
Jeff Gordy Nov 16, 2018 ▶ 13:55 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018 positive
Disclosure
Jeff Gordy hired a CMO with a higher salary than his own
“I just hired a CMO this year that I actually offered a salary that was higher than myself to bring him on board as an entrepreneur would do who knows his money.”
Jeff Gordy Nov 16, 2018 ▶ 13:03 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018 positive
Assertion Not checkable as stated
Gordy: NeonCRM has around 1% annual net revenue churn
“So right now we're actually right above, like, a little bit of churn, around one point something percent.”
Jeff Gordy Nov 16, 2018 ▶ 11:19 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Nov 16, 2018 neutral
Assertion Not publicly verifiable
Gordy: NeonCRM approaches 100 staff across Chicago and Chengdu offices
“Right now we are about to breach the 100 staff number mark. We've got about 56 people here in our Chicago office. And we've got about 45 in our Chengdu office.”
Jeff Gordy Nov 16, 2018 ▶ 9:11 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
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