NeonCRM
product on 1 show · 12 statements across 1 episodes · said 14 times in 1 episodes since 2018
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Top Founders 14
2018 14 mentions in 1 episode
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12 statements about NeonCRM, every show
Gordy: NeonCRM lifetime value exceeds 13 years for larger customers
“Right, and actually the fun part to add on to that is the lifetime value is over 13 years for some of our higher, for our larger customers.”
Jeff Gordy hired a CMO with a higher salary than his own
“I just hired a CMO this year that I actually offered a salary that was higher than myself to bring him on board as an entrepreneur would do who knows his money.”
Gordy: NeonCRM customer acquisition cost is around $1,100
“So right now our customer acquisition cost is around about 1100 dollars.”
Gordy: NeonCRM experiences roughly 6% annual gross revenue churn
“I believe yeah, that's around six percent.”
Gordy: NeonCRM has around 1% annual net revenue churn
“So right now we're actually right above, like, a little bit of churn, around one point something percent.”
Gordy: NeonCRM traded two US developer salaries for six senior Chengdu engineers
“So what we ended up doing is taking those two salaries and opening an office in Chengdu, China. And we were able to legally open an office and hire six developers with over 10 years of experience with those two salaries.”
Gordy: NeonCRM approaches 100 staff across Chicago and Chengdu offices
“Right now we are about to breach the 100 staff number mark. We've got about 56 people here in our Chicago office. And we've got about 45 in our Chengdu office.”
Gordy: Bootstrapping allowed NeonCRM to undercut competitor pricing with more features
“We were, we basically came into the market being able to offer more than our competitors were able to offer, but at a lower price because we were bootstrapped and didn't have any capital, didn't have any debt to pay.”
Gordy: Blackbaud locks nonprofit customers into one- to four-year contracts
“Then they might be under a one, two, three, four year contract due to some of our competitors like BlackBaud that have really held people in for long-term contracts and really kind of got their nails in.”
NeonCRM projected $8 million in 2018 revenue, up from $6 million
“Last year we closed up around six million. This year we should close up around eight million.”