Assertion certainty 4/5 debate potential 1/5

Gordy: NeonCRM average customer pays slightly under $200 per month

Jeff Gordy · 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke · Nov 16, 2018 · at 4:41

Jeff Gordy is the co-founder and CEO of NeonCRM, a specialized CRM platform for nonprofit organizations.

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“So the average customer is paying us about a little under 200 dollars.”

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More from Jeff Gordy

Assertion Supported
Gordy: Blackbaud locks nonprofit customers into one- to four-year contracts
“Then they might be under a one, two, three, four year contract due to some of our competitors like BlackBaud that have really held people in for long-term contracts and really kind of got their nails in.”
Jeff Gordy Nov 16, 2018 ▶ 7:15 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Prediction Not checkable as stated
NeonCRM projected $8 million in 2018 revenue, up from $6 million
“Last year we closed up around six million. This year we should close up around eight million.”
Jeff Gordy Nov 16, 2018 ▶ 5:53 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Disclosure
Gordy: Bootstrapping allowed NeonCRM to undercut competitor pricing with more features
“We were, we basically came into the market being able to offer more than our competitors were able to offer, but at a lower price because we were bootstrapped and didn't have any capital, didn't have any debt to pay.”
Jeff Gordy Nov 16, 2018 ▶ 7:53 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Assertion Not checkable as stated
Gordy: NeonCRM traded two US developer salaries for six senior Chengdu engineers
“So what we ended up doing is taking those two salaries and opening an office in Chengdu, China. And we were able to legally open an office and hire six developers with over 10 years of experience with those two salaries.”
Jeff Gordy Nov 16, 2018 ▶ 10:48 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Disclosure
Jeff Gordy hired a CMO with a higher salary than his own
“I just hired a CMO this year that I actually offered a salary that was higher than myself to bring him on board as an entrepreneur would do who knows his money.”
Jeff Gordy Nov 16, 2018 ▶ 13:03 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
Assertion Not checkable as stated
Gordy: NeonCRM has around 3,000 paying nonprofit customers
“About 3000 nonprofits.”
Jeff Gordy Nov 16, 2018 ▶ 6:02 1210 How this Niche CRM player passed $7m in ARR after CEO Stroke
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