e-commerce

“There's not that much SaaS in Asia. It's much more marketplace in e-commerce. It's almost, Dust off a business plan from 2002 thousand. Bring it back. And run it in Asia and it's running really well.”

“And that really worked well. And it was something that we understood and felt like we had a lot more control over than Battling the extremely competitive and complex world of digital advertising. So we really gravitated towards merchandise and e-commerce and m…”

“So it's anything between 15 to 30% depending on the size of your e-commerce store.”

“The cheap products and services are being taken over by e-commerce, by two-sided marketplaces. And where we focus is is, is basically deals that have a substantial value. Deals that require some kind of paperwork.”

“And actually you might not know, Czech Republic is the most competitive e-commerce market in the world by far. So they have 36,000 e-shops, over 36,000 e-shops for ten million people.”

“The options available for you as a company in e-commerce is really just one, and that's to go public at some point. There aren't a lot of acquirers out there that can, they can you know, create, create success.”

“Like for example, if you're an e-commerce company, like we end up getting less customers that way. If we were, if you're a B to B SaaS company, you'd see more. I imagine that both drift and intercom have seen like similar growth sort of based on where they're …”

“Good e-commerce margins are in the 30 to 40 range.”

“Customer expectation has changed over the last few years from what was normal to maybe return a couple of items. Now it's normal to buy five or six items and return three or four.”

“There's an inversion where the less volume you have, the harder customer you are. There, there's something about I don't want to get too diminutive about it, but there's something where small customers are sometimes small for a reason. And it's because they're…”

“About 35% of our accounts are e-commerce.”

“We see around four and a half thousand listings a month on the platform across the collection of digital assets, and those digital assets are SaaS businesses, as if you, as you've alluded to so well, Nathan, and I know your community is very passionate about, …”

“For e-commerce, customer conversations happen pre-sales and post-sales, right? Whereas for a lot of other businesses, potentially chat and support is most of a, like a post-sale nurturing type of relationship.”

“About 60 to 70% of our customer base is going to be in the e-commerce space.”

“And I think it's going to happen faster because it's taken a long time for e-commerce to get to where it is because we had to get digital payments and the phones and all this stuff, broadband, all this jazz, all that's in place now.”

“If you want to find a good product to sell in e-commerce, you need to find it supplier first, right? One that's not yet being sold on Amazon, one that's yet not being dropshipped”