Lou Wang, founder of help desk platform Reamaze, breaks down the company's customer demographic breakdown in an interview with Nathan Latka.
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“About 60 to 70% of our customer base is going to be in the e-commerce space.”
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More from Lou Wang
Insight
E-Commerce Chat Spans Pre-Sale and Post-Sale Unlike Other Sectors
“For e-commerce, customer conversations happen pre-sales and post-sales, right? Whereas for a lot of other businesses, potentially chat and support is most of a, like a post-sale nurturing type of relationship.”
Shopify Ads Are Reamaze's Most Effective Acquisition Channel
“I will tell you though, obviously channel specific spend is the most effective. So in our case, Shopify ad revenue or ad spend is, is the most effective one that we have.”
Lou Wang: GoDaddy is among the world's largest SaaS companies
“GoDaddy is an interesting company cause they're also in some ways one of the largest SaaS companies in the world. So, you know, people typically think of them as a domains registration and website hosting company. They also have a portfolio of SaaS apps”
Lou WangFeb 24, 2019▶ 5:151310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
Disclosure
Wang: Reamaze would target roughly 10x ARR valuation in a funding round
“It's going to be sort of a, maybe 10 X The ARR, you know, that's in other terms, obviously when you're raising capital, other terms do matter as well, but that's sort of a rough ballpark of what you kind of would expect.”
Lou WangFeb 24, 2019▶ 16:351310 After GoDaddy Acquisition, He Built Support Version of Intercom, Now $1.5m in ARR, 100% yoy growth
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