SurveyMonkey, every mention
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tap a year for its mentions
every year anyone Tom Hale 12Leela Srinivasan 10Brian Halligan 3Ophelia Brown 2Jason Lemkin 2Elena Verna 1Byron Deeter 1
Verbatim, from the transcripts: the passages where SurveyMonkey comes up
Feature Differentiation Is Dead. Here's What Actually Wins Now with Lovable's Elena Verna
- ▶ 3:20 Jason Lemkin Like Miro, you were saying, um, Dropbox, Amplitude, SurveyMonkey, like these are big names.
- ▶ 33:10 Elena Verna So the question was, is what has really changed when it comes to growth at Lovable versus other companies that have been at, let's say Dropbox, Miro, SurveyMonkey.
Ben Chestnut: The Top 10 Learnings Scaling Mailchimp to $1B ARR
- ▶ 7:23 Jason Lemkin Yeah, Susie, I had an eye-opening moment years ago when I first met with someone at SurveyMonkey when it was tiny, and they said, we don't count churn when we lose a customer because they may come back in their next job or their next thing.
Brian Halligan, CEO and Co-Founder at HubSpot: The Secrets to $1B ARR ... And Beyond!
- ▶ 20:49 Brian Halligan Running workflows, and they've got SurveyMonkey, and they've got Eventbrite, and they've got Debbie, and they've got all this different stuff they're plugging in, and they kind of run, use HubSpot as their hub. 2 times in the scene
- ▶ 27:38 Brian Halligan Like if you look at our largest VCB deals like Lemonade is a customer, and, uh, we got a whole bunch of big companies, uh, that are customers and SurveyMonkey and other folks, uh, are usually it's our partners pulling us in there that are…
7 Tips For Using Customer Feedback To Build Rabid Fans And Make More Money
- ▶ 0:01 unnamed speaker Please welcome SurveyMonkey CMO, Leela Srinivasan. 6 times in the scene
- ▶ 4:13 Leela Srinivasan So this is something that we've been doing at SurveyMonkey and I've done in other places. 3 times in the scene
- ▶ 6:39 Leela Srinivasan They took that feedback, and through integrations into Salesforce from SurveyMonkey, they surface it at the point where their front lines, whether that's success folks, whether it's AEs, whether it's marketing, where those folks are… 2 times in the scene
- ▶ 12:45 Leela Srinivasan So another SurveyMonkey survey they used to survey 71,000 developers globally in a hundred countries to find out what skills are trending.
- ▶ 16:08 Leela Srinivasan We also have some free templates on SurveyMonkey to help you kind of get started in that pricing, uh, pricing activity.
- ▶ 16:43 Leela Srinivasan And the main way in which I've done this at LinkedIn, a little bit at OpenTable, at Lever, and we're just about to kick into gear at SurveyMonkey, is through customer advisory councils.
- ▶ 20:23 Leela Srinivasan And one of the things that we've discovered through, uh, SurveyMonkey research, and we, we do love our research,
- ▶ 22:49 Leela Srinivasan You can either use a QR code reader, or, um, the URL, I think, is surveymonkey.com slash r slash saster 19.
State of the Cloud 2019 from Bessemer Venture Partners
- ▶ 7:28 Byron Deeter Carbon Black, DocuSign, SurveyMonkey, Tenable, Smartsheet, Dropbox.
What You Need to Raise Your Series A (And Why It Isn't $100K MRR)
- ▶ 5:31 Ophelia Brown There was Survey Monkey, why do you need Typeform? 2 times in the scene
SurveyMonkey's Secrets to Keeping Customers Happy for 20 Years
- ▶ 0:00 Tom Hale Please welcome Tom Hale, president of SurveyMonkey. 2 times in the scene
- ▶ 5:15 Tom Hale In fact, you know, all advertisements aside, SurveyMonkey has the biggest cache of NPS data in the world with the best benchmarks.
- ▶ 12:49 Tom Hale At Survey Monkey, we do both, and we ask it in various spots along the customer life cycle.
- ▶ 17:58 Tom Hale We do it today. 6 times in the scene
- ▶ 22:11 Tom Hale At Survey Monkey, we look at, at each account and have an NPS score by each account, um, by product.
- ▶ 27:44 Tom Hale I'm also THale at SurveyMonkey.com if you have questions, and I'll set off the side here if you guys want to talk live for a couple minutes.