SurveyMonkey, every mention
6 scenes (2018) · ← back to SurveyMonkey
tap a year for its mentions
every year 2018 anyone Tom Hale 12Leela Srinivasan 10Brian Halligan 3Ophelia Brown 2Jason Lemkin 2Elena Verna 1Byron Deeter 1
Verbatim, from the transcripts: the passages where SurveyMonkey comes up
SurveyMonkey's Secrets to Keeping Customers Happy for 20 Years
- ▶ 0:00 Tom Hale Please welcome Tom Hale, president of SurveyMonkey. 2 times in the scene
- ▶ 5:15 Tom Hale In fact, you know, all advertisements aside, SurveyMonkey has the biggest cache of NPS data in the world with the best benchmarks.
- ▶ 12:49 Tom Hale At Survey Monkey, we do both, and we ask it in various spots along the customer life cycle.
- ▶ 17:58 Tom Hale We do it today. 6 times in the scene
- ▶ 22:11 Tom Hale At Survey Monkey, we look at, at each account and have an NPS score by each account, um, by product.
- ▶ 27:44 Tom Hale I'm also THale at SurveyMonkey.com if you have questions, and I'll set off the side here if you guys want to talk live for a couple minutes.