Owner

“I invested in a company that's adjacent to Toast called Owner, which is like marketing for restaurants. They're, they've crossed twenty million. They're growing almost 10% a month every month.”

“Interview 30 kids of any age and be religious about this. Just only hire one you would buy your own product from. Don't give on this. I don't care whether they worked at Toast. I don't care if they worked at Owner. I don't care if they were the first person in…”

“We spent eight weeks at the beginning of the year redeploying what I call my like core operating methodology. And so we wiped every single meeting off of the calendar, started from a zero base and said, okay, what are the most important activities? Coaching is…”

“I'm in the process of building a What I call the management intelligence layer, which is what is the always on layer for the manager to understand what's happening on a rep by rep basis and get prompted when things are either off base or off track and so that …”

“Our machine is anywhere between three and four times more efficient on a per rep basis.”

“If you're not closing a call on the demo, it's usually on that follow-up call. And if you're not getting them on that follow-up call, the win rate falls precipitously.”

“We've, we're probably up 25 to 30% in terms of the revenue generating activity time because they don't have to fill out CRM after. They don't have to update the notes for the launch team. It's all done.”

“In any leadership role, there's a component of the interview that's now, what are you doing with AI? What do you know about it? How are you using it today? And I really want to unpack it. And it's been a mandate. I don't care how good this person is if they're…”

“The ACV is higher than you might think it's approaching 10 K, but this is a hard sale.”

“I'm now hiring for a GTMAI lead, so somebody who will do nothing but this within the rev ops organization.”

“With Windsurf, I can legitimately, so I've got to get my GitHub repos and I've got it all set up so that I can actually do what I want to do. And so I'm pulling stuff out of the lever API to run analysis on how we're hiring.”

“And now like almost 50% of our tier one support tickets are AI contained.”

“He is the Sierra of owner, which just raised at a billion dollar valuation the other day, this week, Tuesday, you announced it just for SAS.”

“Kyle from owner was here and you know, they're coming up on fifty million growing, 10% a month is raised at a billion.”

“He built the infrastructure in like three weeks and like everybody else told us that was like a multi-month project. And it was just like prompt layer and a bunch of models. And he was writing some custom code. And then we were sending 1800 cold outbound email…”

“We've, we have like nine high impact production use cases of AI air are booked per dollar out on, on a per AE basis is three X any team I've ever managed before.”

“I don't think that is the right answer for 99.8% of the world. It might work for owner, and I'd love to learn from you. It might work for us, but most folks should not think about, most folks should realize you need a nerdy human managing your agents.”

“I'm on the board of a company called Owner. It just crossed a billion in sales for restaurants, for SMBs, for its customers, talking about the agents they built, their AI CMO.”