AI agent

“You want to make a thing where you say, hey, computer, file my taxes, and it does the right thing. You know, I think we can get there. That's certainly in the next few years you know.”

“There's been very recently more attention or just more understanding of how powerful it is to have agents that in some way write executable code. Right. Because you can programmatically use many more tools you can call APIs. And I think if that is do a task th…”

“It will be a hybrid. So I like in my imagination right now, at least I expect like you can describe a business process, which is like, Hey, you know, when we have a new creative from like marketing department, Spin up a Twitter campaign and create me a dashboa…”

“I think we'll see, you know, first organizations like this, probably even this year where Potentially with a simpler mission, some kind of more straightforward like KPI metrics, but where kind of this information propagation and onboarding of people happens al…”

“If we, you equip them with a blockchain account, right? They are now becoming an economic agent that is able to pay other people and pay other AIs to do work, right?”

“I think DAOs is, and especially what happened with DAOs, there was a lot of people who were really excited about DAOs kind of as a concept. And so they put a lot of time running them, but it's actually a very like not interesting job, right? It's like you onbo…”

“I really think one of the most interesting cases is organizations that are run completely by AI, right? Where quote unquote CEO role is taken by AI agent. Who's tasked by, you know, by community or board of directors or whatever is oversight governance is to, …”

“In the future, I could see people creating bounty hunters that are fully automated. So can you create an AI that can go earn money for you while you sleep?”

“Yeah, I think a year from now we're going to start to see some of these use cases actually work that today you could you can write these like we have the capabilities you can make some kind of agent to triage your email or to do scheduling or many of these wor…”

“Reasoning is one big piece of improving reliability, and second chunk of things is like all of this error correction, and I think like chain of thought, tree of thought, these are error correction techniques.”

“It's not like, oh, magical, you know, we train a giant model and stick everything into it and then magically it works. Like it does not work. It'll get better at random parts of the agent loop, but that's not what we want.”

“And I think five years from now we're going to have something where it's not just you know, okay we have a scheduling bot we have this other thing but we really have these more general more robust systems where Each of us can individually say, like, I want a t…”

“And as you do things that you want to do more robustly and you want to do in a more repeatable way, then you want to move it more towards code, right? And so To the extent that you've never seen this task before, maybe you should be doing it in this more kind …”

“Right now, you can ask some kind of chatbot something and it'll give you back a response, but the burden is sort of on you to go do something with that to verify whether it's correct or not. I think the real promise of AI is if we can get systems that can actu…”

“And I think that's also a little bit under discussed in terms of probably a lot of what's going to happen in the future, particularly we get into agents and reasoning is stuff that's happening at that point of inference. And then it's used to sort of feedback …”

“And so I think that that purpose of knowledge is about to hit the world in the context of new products. And it'll take time for those products to emerge, you know, six months, 12 months, a year. But It does feel like that's another wave that's coming where you…”

“At the early stages, a lot of the data doesn't exist, right? Like you'd have to capture real world data. You have increasingly meetings over zoom, but you would want to capture a lot of information about people. So much of it is access and the information abou…”

“I also think one thing that I'm bullish on is a more kind of, like passive background process that kind of looks at conversations and almost, like, extracts insights. And then you can use those insights in kind of, like, future conversations.”

“So on the procedural side, I think the main thing that we see people doing and that we think is pretty effective is few-shot prompting and maybe fine-tuning for how to use for how to use tools, because that's basically what it comes down to. What's the right w…”

“There are also things where it requires iterations. You need to like decide what to do, interact with the environment, get that back. So this whole idea of chaining and agents, I don't like, That's less around context windows and more around interacting with t…”

“The way to think about agents today I feel is almost like a junior intern. They're very eager. They're trying really hard to please, but they still have a lot to learn or you kind of need to give some direction. And so this is a mechanism by which you kind of …”

“In the design context one thing that really matters a lot is the iterative loop and being able to keep going back and forth to an agent and give more instructions over time. If you just kind of like go to first principles here, there's so much that you're not …”

“The way websites had optimizations made for Google search crawlers crawling, I think there will be tool optimizations made for AI, and for those that don't have it, the models will just use it natively”

“I think we'll probably end up with companies for, of LLMs. I think it's not unlikely to me that you have models of different capabilities specialized to various Unique domains. Maybe there's a programmer, et cetera. And it will actually start to resemble compa…”

“Agents start off with one personality, and then, you know, maybe a few years from now, people have the confidence of saying, let's actually reflect back the personality or demographic of the person talking.”

“In 2025, existing digitally will probably mean having a branded AI agent that your customers can interact with to do everything that they can do on your website.”

“Our current use case as maybe what we think is like the golden use case for these AI agents, which is customer interactions, customer service. The use case is very tailor made for what LLMs are good at.”

“The use cases that emerged, like you have to have those two qualities. Like it has to be able to be something that can be rolled out slowly and doesn't have the perfect off the bat, but it's already providing value, right? Like I think coding agents is like a …”

“I think our view is that for the vast majority of use cases right now, it is still, like there's not going to be real commercial adoption with the state of the current models because of a bunch of things.”

“And so because the models are inherently non-deterministic, It's very hard for buyers like really trust a gen AI solution there. And so, especially agentic solution. So like, I think that option there is going to be really, really, really slow, a lot slower th…”

“I think it's very clear now that basically all dry lab workflows are going to get automated with agents or with co-pilots”

“Human developers are expensive because there's limited supply agents will have infinite supply that, that will only be limited by the amount of compute capacity GPUs available in data centers.”

“I think so, because customers ultimately come with, like, a problem to be solved, right? And ideally, it's some coordination of how those two fit together.”

“And so I think we're going to see an immense amount of eval creation for, like, agents and that is the largest barrier to Automating most knowledge work in the economy.”

“And ultimately, I think like all of these AI agents are going to need to inherit the permissions of a person.”

“To me, it seems like really, 20% of the problem is teaching these agents how to act, and it's more or less solved.”

“It's not something we're seeing at scale now where you have agents writing in for you.”

“You also don't want to price per like, you know, minutes of the call either like that. That's just kind of weird. And also incentivizes the agents to just like have really long calls. So you price basically the number of conversations that it can have.”

“What we found is even when the engineering teams are very much involved, they don't necessarily want to be on the hook for every little change, and so in that case, we can work very well with them, and you have them still owning how does the AI agent interact …”

“I think in the near term, they'll still communicate in natural language, just because, like, each agent also needs to be compatible with humans, right? So if they talk to a human agent, a human support agent, or if we talk to a human customer, of course it has…”

“The problem is I can't get one person to agree with the other person's definition of an agent.”

“I do think the agentic challenge is a much bigger challenge than the generative AI challenge.”

“I seriously doubt that an AI agent will convince the CIO or C so faster than my human that goes and hangs out with him and shows him the product.”

“Like, I think it's relatively straightforward at this point for a good agent to like, you know, with relatively few prompts, build like a web app. It's much harder to apply these agents successfully to pro code bases.”

“Like, I think within a couple of years, you'll have everyone working by prompt and you'll have some slice of development tasks that are just like in the background, like a server error comes in or a new ticket, a user report comes in something Something is aut…”

“Where you don't want to be, I think is like someone who is just like perpetually in the junior engineer state. Cause I do think that's at risk.”

“Twenty-twenty-six prediction would be that this is going to be certainly the continued year number two of AI agents, but in particular AI agents in the enterprise in either deep vertical or domain specific areas. I think this is going to be the main way that w…”

“If the marginal cost of AI is going to go down significantly, that one AI is going to be monitored by millions of AIs. And more and more AI is going to be monitoring, monitoring each other. People don't, can't forget that an AI is not going to be an agent by i…”

“One thing I've seen is that if you have An engineering identity that's based on that, like a value based ranking of difficulty or skill, like the specific types of engineering that are considered, you know, impressive or high status can actually be like less h…”

“We created sort of a markdown dialect that looks like the default normal markdown, but it's sort of enhanced with All the notion blocks. And the models are really good at it. It works really well. So, so that's how it reads and writes the pages. And then for d…”

“Broadly speaking, before AI, our goal was to create the best tool for humans to directly perform their work. And then, now the goal is to create the best tool for humans to manage agents to do the work for them.”

“The general pattern I follow is sort of, I build it as a prototype, I have it in sort of like an approval mode, where I'm sort of, you know, watching it closely, and then, but then after it runs a bunch of times, you kind of trust that it's working”

“I don't think I've typed like a line of code. Probably since December, basically which is like an extremely large change.”

“We have a we have a team that we work with at Conviction that their setup is everybody is like, you know, none of the engineers write code by hand and they, they're all microphoned and they just like whisper to their agents all the time.”

“To get the most out of the tools that have become available now, you have to remove yourself as the bottleneck. You can't be there to prompt the next thing. You're, you need to take yourself outside you have to arrange things such that they're completely auto…”

“I feel like there's gonna be less of like explaining things directly to people. And it's gonna be more of just like, does the agent get it? And if the agent gets it, they'll do the explanation.”

“So I think the industry just has to reconfigure in so many ways that it's like the customer is not the human anymore. It's like agents who are acting on behalf of humans. And this refactoring will be, will probably be substantial in certain sense.”

“I didn't really take advantage of a lot of, like, email and calendar and all this other stuff, and I didn't give it access, because I'm still a little bit, like, suspicious, and it's still very new and rough around the edges, so I didn't want to give it, like,…”

“Instead of HTML documents for humans, you have markdown documents for agents, because if agents get it, then they can just explain all the different parts of it. So it's this redirection through agents, you know and that's like, so I think we're going to see a…”

“They need a medium A trust, a trustworthy medium where they can do that, where they can instantiate an entity, where they can store value in that entity. They can execute and arrange contracts that intermediate the work and the tasks, and that where all of it …”

“More and more of the actual work that is done in the real economy especially in in, in, you know, kind of the, what we call the white collar economy, but in, in many, many areas of service and delivery and so on, like so much of that is going to be conducted B…”

“There'll be 2.2 billion of these agents entering the workforce in the next couple of years. And so, you know, there's going to be a lot more agents than there will be people.”

“And that then leads to this kind of, I call this then this data flywheel, so to speak. So because with every trace, every input a user gives you with all the observability that an agent writes you have new data sources that can then lead to new evals where som…”

“For a human, it might be not overwhelming them with too much information that is irrelevant. For an agent, it might be not wasting too many tokens in their context when we talk to them. And maybe it's the same thing, really.”

“I do think that security teams are also going to be, become completely high powered. And, but I do think that, you know, they're going to be run by AI agents and like everything else in, in kind of the knowledge workspace, I would, in the near future.”

“Because if I need to run an agent for every agent you're running as your security vendor you're going to be paying for me More than you're paying for your AI, right? So it's not, it's pretty much a deal breaker. And also it's going to be so slow.”

“Things that we thought might be useful in the past, like A human in the loop. Now that you're going to have a hundred X, a thousand X, a million X of these actions, that's not going to work.”

“Coding has worked so well that we now have to rebuild the IDE, right? I mean, it's kind of nuts to see what we launched is like, oh my God, I have these hundred agent sessions. I, the cognitive load, it transfers back to me as a human is so excessive that now …”

“Many people now that I know are hiring people more in their thirties, forties, fifties, because they're used to managing teams. And I think that transfers directly over to managing agents in terms of understanding the complexity of what to set up and the QA an…”

“Today actually over 70% of our customers are AI first. We call it Netic first. They go N-one and over 70% actually all of their customers' first interaction with the company is with Netic agents.”

“It's going to be possible to create a separate agentic account with segregated funds on Coinbase in the near future. And you can give your agent access to just that to do trading and payments on your behalf. That's kind of linked to your identity as human.”

“And so we've made some simple tools where with a single Command. You just prompt, you paste it into your AI agent. It can now have its own financial account and it's using a self custodial wallet and crypto rails.”

“And in the future, I think you're going to want to have these agents have their own spend accounts, kind of like having a personal assistant or an employee who has their own spend account. It's going to need probably like a stablecoin-backed credit card for ba…”