Tokmak: Over 70% of Netic's enterprise customers use AI-first interactions
Melisa Tokmak · Building an Autonomous Enterprise for Real-World Services with Netic Founder Melisa Tokmak · Jul 31, 2026 · at 6:11
Netic founder Melisa Tokmak explains how service enterprises deploy autonomous AI agents to manage incoming customer requests rather than human call centers.
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“Today actually over 70% of our customers are AI first. We call it Netic first. They go N-one and over 70% actually all of their customers' first interaction with the company is with Netic agents.”
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