Salesforce, every mention
110 scenes, the whole family · ← back to Salesforce
tap a year for its mentions
every year anyone Matt Turck 27Howie Liu 20Aaron Katz 13George Fraser 7Benn Stancil 6Mike Dauber 5Tomasz Tunguz 4Ryan Smith 4Richard Socher 4Omar Tawakol 4
Verbatim, from the transcripts: the passages where Salesforce comes up
When AI Improves Itself | Richard Socher (Recursive)
- ▶ 29:34 Richard Socher Ali Madani is the first author of that paper, um, that was back in the day when I was the chief scientist at Salesforce still, um, and he's since started ProFluent.
- ▶ 45:31 Matt Turck And, uh, so your team, while you were at Salesforce, uh, built an AI economist, uh, that basically operated on a simulated society, and you came up with policy recommendations that, uh, were better than the state of the art, quote, end of…
How to Build Autonomous, Long-Horizon AI Agents | Basis
- ▶ 1:19:59 Mitch Trojanowski Like, I don't think that, you know, Salesforce can write a better SQL query than I can. 2 times in the scene
Cerebras CEO: Why GPUs Can't Do Fast Inference
- ▶ 1:11:03 Andrew Feldman 30 seconds later, you have a working tool.
The "Token Heist" Wiping Out AI Startups | Emily Sands (Stripe)
- ▶ 58:17 Emily Glassberg Sands And so, A, it wasn't that useful to get like a little bit of sales force for free for, you know, the examples we talked about wouldn't be relevant in, in most sass.
State of Enterprise AI 2026: Aaron Levie on Tokenmaxxing, Rise of Headless, and AI-Proofing Your Job
- ▶ 28:40 Aaron Levie Conversely, I go to an agent and I happen to have access to the Salesforce MCP server.
- ▶ 44:14 Aaron Levie Um, and so, so I think, I think it's going to just be one of those things, which is, which is if I'm going to go into a complex query that involves box data, Salesforce data workday, and it's got to triage a bunch of stuff.
AI Eats the World: Benedict Evans on What Really Matters Now
- ▶ 4:41 Benedict Evans Or, which is the traditional bread and butter of SaaS, is you go and find something, and you unbundle it from Excel, or email, or Salesforce, or, or, or, or SAP.
- ▶ 46:33 Benedict Evans But secondly, it tells the user what they should be doing at this stage, which is particularly if you think about how like Salesforce or something, I mean, any kind of enterprise software works, it tells you what the, it tells you what the…
Glean’s Breakthrough: CEO Arvind Jain on Scaling AI Agents & Search
- ▶ 32:17 Arvind Jain But now that we have this platform, which is connected to your Salesforce and your SharePoint and Workday and Google Drive,
Box’s Big AI Leap: Aaron Levie on Agents & the Future of Work
- ▶ 1:01:55 Matt Turck And the future that you described a few minutes ago of a box agent talking to a Salesforce agent or contract management software, uh, outside vendor agent, uh, is that years and years away? 2 times in the scene
Snowflake CEO on Winning the AI Arms Race
- ▶ 5:01 Sridhar Ramaswamy You could take this data, let's say from Salesforce, I do this all the time, daily, and this other data from Workday, and yet other consumption data about customers from Snowflake, and joining them and getting a single view, that's as easy…
- ▶ 39:02 Sridhar Ramaswamy He was, um, Salesforce's first data architect.
Farewell, Chatbots: AI Agents Are Taking Over Customer Service | Mike Murchison, CEO, Ada
- ▶ 35:46 Mike Murchison So whenever a human customer service agent is needed, we will route, we'll hand off, to a human customer service agent who lives in an incumbent system, like a service cloud.
The AI Coding Agent Revolution, The Future of Software, Techno-Optimism | Amjad Masad, CEO, Replit
- ▶ 34:31 Amjad Masad And, and, uh, we were really plugged into the news, and we found that, um, uh, uh, Salesforce had a, had a small research team, and they worked on code models.
Building the Easy Button for Generative AI | May Habib, CEO, Writer
Superintelligence, Bubbles And Big Bets: AI Investing in 2024 | Matt Turck & Aman Kabeer, FirstMark
- ▶ 10:54 Aman Kabeer And, and the merit of that is not, you know, something for us to question per se, but, you know, just kind of a general observation, um, you know, companies like most recently in the news Sierra, um, which was co-founded by Brett Taylor,…
- ▶ 30:33 Matt Turck But on the other hand, if you hadn't invested at all during that period, you would have missed on Amazon, which was founded in, in, in, uh, you would have missed on Google that was, uh, founded in, uh, in 98 and you would have, uh, missed…
- ▶ 1:01:29 Matt Turck Uh, and if you think of SAS being largely, uh, a, a wrapper around a database, and you could argue that's what Salesforce is, you know, a lot of, like, workflow and on top of, um, on top of a database, the next generation of SAS is going…
AGI, The Future of AI Agents And The Next Wave of Opportunities in AI | Richard Socher, CEO, You.com
- ▶ 50:22 Matt Turck Your former employer, uh, Salesforce, uh, and for, for, for context, uh, your prior company was called Metamind, and you, uh, sold it to Salesforce, um, years ago successfully, and then you became the chief scientist at Salesforce. 6 times in the scene
- ▶ 50:38 Matt Turck You had your hands all over Einstein AI, so precisely Einstein was rebranded the agent force, I believe, a few days ago.
- ▶ 1:12:23 Richard Socher Say, oh, who is the Salesforce CEO?
- ▶ 1:13:24 Richard Socher Um, so it started after my first company MetaMind was acquired by Salesforce.
AI at ZoomInfo: Superpowering GTM teams | Ali Dasdan, CTO, ZoomInfo
- ▶ 11:47 Ali Dasdan Uh, if first-party data is, let's say, in Salesforce or HubSpot and, you know,
AI at Ramp: Making Every Team Radically More Productive | Eric Glyman, CEO, Ramp
- ▶ 12:56 Eric Glyman Um, you know, before, um, you pay a vendor like Salesforce, we can actually tell you, um, the, the price on the invoice that you just uploaded, how does it relate to what other customers on RAMP are seeing?
- ▶ 34:19 Eric Glyman It's not just SFDC star and an invoice, but that's Salesforce. 2 times in the scene
From Business to Warfare: How AI Affects the Modern World | Azeem Azhar
- ▶ 33:42 Azeem Azhar So if you have an iPhone and you'll have an AI, if you're using salesforce.com, uh, for your CRM,
How ClickHouse powers Netflix, Uber and Spotify’s Analytics | Aaron Katz, CEO of ClickHouse
- ▶ 4:12 Aaron Katz When I was back at Salesforce, 22 years ago, we had a free trial, uh, that was for 30 days, and you could, uh, add your credit card and start using the,
- ▶ 15:12 Aaron Katz I mean, I, my career started at Sun Microsystems in the, in the late nineties, and then I went to PeopleSoft, and then I spent 12 years at Salesforce, and then it wasn't until Elasticsearch 4 times in the scene
- ▶ 19:44 Aaron Katz From my experience at Salesforce, Japan was, was a huge market for that company.
- ▶ 28:38 Aaron Katz 25 years at companies like Netflix and Google and Yahoo, and I've been a student of distribution, and with most of that time being spent at Salesforce and then Elastic, and about a third of my career has been spent outside of the U.S.
- ▶ 33:58 Aaron Katz And having that knowledge transfer occur constantly, it's very difficult to do when you're growing a company as quickly as we grew Salesforce and as quickly as you grow Elastic because you're constantly carving up territories. 2 times in the scene
- ▶ 38:26 Matt Turck So you have this, uh, very, uh, interesting and illustrious background as a sales leader, Salesforce and Elastic. 6 times in the scene
- ▶ 46:30 Aaron Katz And what Salesforce did, which I think everybody can claim is one of the most successful 3 times in the scene
How Airtable is Ushering 500,000 Organizations Into The Era of AI | Howie Liu, CEO of Airtable
- ▶ 7:57 Howie Liu Um, and it was the, the kind of founding basis for my first startup short lived was acquired by Salesforce and then came out of that with the vision for air table, which was very much around using UX as well as like, you know, really… 2 times in the scene
- ▶ 15:30 Howie Liu So if the AE left notes about this account and use cases and Salesforce, um, we have lots of gong calls with these customers.
- ▶ 40:02 Howie Liu Full circle back to, uh, that data driven, um, event who knew that the guy presenting next to me, I would soon, you know, someday like have, have a, uh, product integration story with, but, um, you know, or to even like more legacy… 5 times in the scene
- ▶ 43:11 Howie Liu They have marketing cloud and they've also built a platform that can be generalized to even
- ▶ 49:47 Howie Liu We've had like blueprints of use cases before, but this is our first kind of equivalent of sales cloud CRM for Salesforce on the platform that we've always had.
- ▶ 49:47 Howie Liu We've had like blueprints of use cases before, but this is our first kind of equivalent of sales cloud CRM for Salesforce on the platform that we've always had.
- ▶ 1:01:27 Howie Liu And, you know, I talked about Salesforce and ServiceNow as platform companies. 3 times in the scene
AI, Data and Blockchain: a VC perspective | Tomasz Tunguz, Founder of Theory Ventures
- ▶ 7:16 Tomasz Tunguz Not so much at like the Snowflake, Snowflake Salesforce integration layer. 4 times in the scene
Is AI a platform shift or a paradigm shift? With Benedict Evans
- ▶ 2:29 Benedict Evans You know, you unbundle the incumbent, you change the model, you peel something out of Salesforce or Oracle or Excel, you work out your go to market.
AI's Killing Marketing. Ecosystem-Led Grow is the Future | Bob Moore, the CEO of Crossbeam
How Intercom transitioned to being AI-first | Des Traynor, Co-Founder of Intercom
- ▶ 21:27 Matt Turck Brett Taylor had, you know, former co-CEO of Salesforce and now on the board and perhaps chairman, I think, of OpenAI.
Bootstrapping a Decacorn on $15k with Celonis CEO Alex Rinke
- ▶ 17:51 Alex Rinke That is also completely independent from the source system, so you could have Oracle, SAP, Salesforce, the Process Intelligence Graph, or we call it the PIC, you know, now, now we have like a lot of PICs in my office, like not real PICs,… 3 times in the scene
AI vs. Call Centers: ASAPP CEO Gustavo Sapoznik on the Future of Customer Service
- ▶ 3:55 Gustavo Sapoznik And one day Salesforce showed up and became the new overwhelming market leader in the space. 2 times in the scene
- ▶ 30:46 Gustavo Sapoznik They kind of deal with Salesforce and three other companies.
How Glean AI Slashes Vendor Costs: CEO Howard Katzenberg on AI Accounting
- ▶ 12:41 Howard Katzenberg So they had a Salesforce negotiation coming up, and one of our gleans was basically pointing out that they were overpaying for, I forgot what the specific service was for, for Salesforce. 2 times in the scene
Perplexity AI CEO on Dethroning Google & Redefining Search
- ▶ 12:18 Aravind Srinivas Like, why would I use, um, you know, like, like Airtable or, or, um, Salesforce or HubSpot?
Moonhub’s Nancy Xu Unveils the AI Recruiter That’s Beating LinkedIn
Reinventing Search with AI: Richard Socher on Building You.com & the Future of Google
- ▶ 0:28 Matt Turck You're also an entrepreneur, having started an AI company called MetaMind that was acquired by Salesforce. 4 times in the scene
- ▶ 35:35 Richard Socher Um, but yeah, uh, and in the case of Ali, you know, he learned both a lot of the biology over the years, uh, back when we were at Salesforce and he has, uh, some background that has also built, um, large, large AI systems and knows them.
AI-First Customer Service Playbook: Ada CEO Mike Murchison on Building Scalable Support with Gen AI
- ▶ 5:06 Mike Murchison And I'd say that that experience answering thousands and thousands of customer service inquiries inside the Zendesk service clouds, the Genesis agent desktops of the world at the time, I'd say that experience taught us three key things. 2 times in the scene
Building LlamaIndex: Jerry Liu on Scaling Retrieval-Augmented AI
Separating Data Hype From Substance | Fireside Chat with Mode Co-Founder Benn Stancil
- ▶ 17:44 Benn Stancil So you'd have to basically hire an engineer to scrape stuff out of Salesforce's API. 6 times in the scene
Automated Data Discovery | Select Star's Shinji Kim
- ▶ 2:11 Shinji Kim You can join data from your sales force to the product and also link it to the customer ticket support, and that's really amazing.
A Novel Approach to Data Quality for the Modern Data Stack | Datafold’s Gleb Mezhanskiy
- ▶ 11:07 Gleb Mezhanskiy We chain things into multiple tables, into multiple transformations, and then eventually we push them to BI tools, or we do something like reverse ETL, and we take this data and push it to Salesforce. 3 times in the scene
Fireside Chat: Mark Grover (Co-Founder & CEO, Stemma) with Matt Turck (Partner, FirstMark)
- ▶ 2:52 Mark Grover I'm moving from HubSpot to Salesforce. 2 times in the scene
Fireside Chat: Aaron Katz (Co-Founder & CEO, ClickHouse) with Matt Turck (Partner, FirstMark)
- ▶ 24:11 Aaron Katz Uh, I mean, something I've been studying for 20 years, obviously, 12 years at Salesforce and distribution, and then six years at Elastic, very different companies, very different technologies.
Top 10 Trends in AI, Machine Learning and Data for 2022
- ▶ 20:50 unnamed speaker The world, the warehouse was seen as a place to centralize operational data, whether it's user data or anything around that from upstream business applications, you know, Salesforce, Zendesk, Gainsight, and so forth. 2 times in the scene
Fireside Chat: DeVaris Brown (Founder & CEO, Meroxa) with Matt Turck (Partner, FirstMark)
- ▶ 4:16 Matt Turck So that could be your, whatever your Salesforce uses and there's like SaaS tools, um, and move it downstream in the data pipeline to that could be a data where I have that could be like different, different sources, different, uh,…
- ▶ 11:28 DeVaris Brown Um, and that, that allows you to do things like, now I don't have to have the Postgres to Redshift connector or the MySQL to Salesforce connector.
Fireside Chat: Dev Ittycheria (President & CEO, MongoDB) with Matt Turck (Partner, FirstMark)
- ▶ 30:18 Dev Ittycheria So we're not like a Workday or Salesforce.
Fireside Chat: Bindu Reddy (Founder & CEO, Abacus.AI) with Matt Turck (Partner, FirstMark)
- ▶ 26:57 Bindu Reddy So literally you can connect, you know, your data from Snowflake, from Redshift, and from your data lake and Salesforce together and bring that all together.
Fireside Chat: Ashley Kramer (CMO & CPO, Sisense) with Matt Turck (Partner, FirstMark)
- ▶ 6:16 Matt Turck So obviously there was a massive acquisition of Tableau by Salesforce. 2 times in the scene
Fireside Chat: Amit Bendov (Founder & CEO, Gong) with Matt Turck (Partner, FirstMark)
- ▶ 0:37 Amit Bendov I was one of the founding team of the company called Click Software that was personally acquired by Salesforce for 1.3 billion.
- ▶ 4:20 Amit Bendov Product manager is actually sift through Salesforce notes, and they'll dump everything in sale, and they start like reading, like, you know, go over like thousands of deals.
- ▶ 12:58 Amit Bendov They can just focus on the conversation, so they're, they love going.
- ▶ 34:05 unnamed speaker So, um, a couple of questions around, uh, your comment about Gong being, you know, an advanced CRM in that world, how do you differentiate, differentiate from a tool like Salesforce and is Salesforce even necessary?
Fireside Chat: David Cancel (Founder & CEO, Drift) with Matt Turck (Partner, FirstMark)
- ▶ 13:39 David Cancel And most systems, again, when we think about all those systems, whether you could put together all the sales forces you want and all the add ons and the 50 to a hundred tools that people put on top of those existing systems today, none of…
- ▶ 21:17 David Cancel I think the, the reality that we're in, especially in the, in our context where we are in sales and marketing software, uh, right in the, in the world of Salesforce and all those kinds of tools is like the re the idea that you need 50 to a…
- ▶ 30:45 David Cancel We wrote a book on it in 2019, uh, and now, you know, like everyone from Salesforce to whoever calls himself conversational marketing and in some way that
Fireside Chat: George Fraser (Founder & CEO, Fivetran) with Matt Turck (Partner, FirstMark)
- ▶ 8:22 George Fraser For your Salesforce, your production database, your, um, marketing tools, your finance systems, your inventory systems, every system in your business, uh, in order to achieve that goal of making the data warehouse, the place that has the…
- ▶ 13:18 George Fraser Um, there's apps like Salesforce or Drift or, um,
- ▶ 43:58 George Fraser So like the classic example is there's a record in Salesforce with a person's name, and there's a record in Marketo with that person's name, and is this the same person? 2 times in the scene
- ▶ 46:13 George Fraser Or if you change the configuration of Salesforce or Marketo or you name it, um, then you're gonna actually have to change the ETL scripts to keep up with that. 3 times in the scene
Fireside Chat: Alex Rinke (Founder & CEO, Celonis) with Matt Turck (Partner, FirstMark)
- ▶ 17:30 Alex Rinke So one there's the transactional systems, SAP, Oracle, Salesforce, et cetera, and you typically connect to either to the database or through an API, right?
How to Resurrect Innovation in the Enterprise // Amr Awadallah, Google (FirstMark's Data Driven NYC)
- ▶ 29:56 unnamed speaker Your two apps, mobile apps don't need to work with each other, but taking Coupa and Salesforce, correct? 2 times in the scene
How to Answer Data Questions Without Being Miserable // Ahmed Elsamadisi, Narrator (Data Driven NYC)
- ▶ 1:08 Ahmed Elsamadisi Well, your sales data, your call data is actually held in Salesforce, your site data is held in Segment, and your signup data is in your internal database.
(Actually) Listening at Scale // George Davis, Founder & CEO (FirstMark's Data Driven NYC)
- ▶ 2:33 George Davis In your team chat, Slack, and in application chat, old school email or ticket based systems like Zendesk and Salesforce.
- ▶ 19:19 George Davis Uh, but we've, you know, especially, especially Salesforce is, of course, the elephant in the room that we, uh, interact with constantly throughout the day.
Fireside Chat: Martin Casado, General Partner at Andreessen Horowitz (FirstMark's Data Driven NYC)
- ▶ 27:25 Martin Casado Like, Facebook is larger than anybody thought it would be, Salesforce is larger than anybody thought it would be.
Fireside Chat: Mike Tuchen, CEO of Talend (TLND) (FirstMark's Data Driven NYC)
- ▶ 8:41 Mike Tuchen So we showed how some of the initial source systems, old versions of it might be something like an SAP or something, a newer version of it, um, might be something like Salesforce or NetSuite or so on.
10 Lessons from Building Data Driven Software // Raj De Datta, BloomReach (FirstMark's Data Driven)
- ▶ 9:10 Raj De Datta And why we believe that when we hear marketing terms like Einstein, or Sensei, or pick your other dead male inventor,
The Conscience of AI // Harry Glaser, Periscope Data (FirstMark's Data Driven)
- ▶ 15:20 Harry Glaser You know, given that data engineering and data science and data analysis is happening on the same platform, I should be able to, when I am changing, you know, an integration from Salesforce into a warehouse, I should be able to know which…
Superpowered Conversations // George Davis, Frame.ai (FirstMark's Data Driven)
- ▶ 11:46 George Davis The transactional workflows that we have in other systems, Salesforce, Jira, Asana, those aren't going away, and a lot of mistakes get made when people discuss something and they consider the work done on email or Slack, and it doesn't get…
AI and a Different Type of Competitive Advantage // Omar Tawakol, Voicera (FirstMark's Data Driven)
- ▶ 6:57 Omar Tawakol Salesforce, and we're just about to roll out a feature where you can automatically push it to Salesforce without ever logging in, have your action items, ah, sent, or you get a text from Eva saying, hey, I'm gonna, ah, do you wanna talk… 2 times in the scene
- ▶ 23:17 Omar Tawakol You tell Eva to update Salesforce and automatically update Salesforce record, and it's the wrong record, there's a problem. 2 times in the scene
VC Fireside Chat // Rebecca Lynn, Canvas Ventures (FirstMark's Data Driven)
- ▶ 10:44 Rebecca Lynn And so, he basically, um, sort of, was a few years too early, so we came in the Series C and that company just announced a big deal from Salesforce as well.
Graph Theory and Cybersecurity Data // Liz Maida, Uplevel Security (FirstMark's Data Driven)
Becoming an Internet Company // Raymie Stata, Altiscale [FirstMark's Data Driven]
- ▶ 19:15 Raymie Stata We might do Salesforce in the cloud, but
Big Data at Slack // Noah Weiss, Slack (Data Driven NYC / FirstMark)
- ▶ 11:05 Noah Weiss So, if you're pumping in all your, uh, you know, Salesforce, uh, CRM updates into the product, that should be searchable as a first class kind of corporate knowledge alongside the people and the messages and files within Slack.
Venture Capital Investor Panel: Investing in Big Data (Data Driven NYC / FirstMark)
- ▶ 16:34 Matt Turck That, ah, you know, was, was paralyzed by, ah, Innovator's Dilemma, that type of thing, and if you fast forward to today, and now all the little AI startups are essentially competing against Google, and Facebook, and Uber, and, ah, you…
B2B Big Data Challenges, Nick Mehta, Gainsight (Data Driven NYC / FirstMark Capital)
- ▶ 4:21 Nick Mehta The basic idea that, oh, you'll start out, and your company will get started, and they'll say, great, we're, we're using Salesforce, NetSuite, Oracle, something like that. 2 times in the scene
- ▶ 20:26 Nick Mehta So today we use a combination of Postgres, Mongo, Redshift, and we actually use, um, if the customer is Salesforce, we run some queries live on their platform, and then we blend all those together, run it in Amazon, and then kind of push…
Machine Learning in Production with Josh Bloom, Co-founder Wise.io
- ▶ 20:39 Josh Bloom Um, because this is actually a fairly straightforward process, and we're baked into systems like Zendesk and Salesforce, it allows us to route those almost instantly.
Sameer Maskey, Fusemachines // Improving Customer Service (FirstMark / Data Driven NYC)
- ▶ 12:00 Sameer Maskey Based on time, I'm not going to go through all the demo for building the system, but there's Gendesk integration, Salesforce integration, and so forth, where you integrate our system with a Zendesk account.
Howie Liu, Airtable // Founding Airtable (Hosted by FirstMark Capital)
- ▶ 1:05 Howie Liu Um, and so, you know, we ended up selling the company to Salesforce and, uh, spent some time there kind of learning about the, uh, the B to B world and, 2 times in the scene
- ▶ 9:34 Howie Liu You know, they had started out on spreadsheets, but they were looking at, um, Salesforce and, you know, FileMaker and a few other, uh, database products that would have cost them tens of thousands of dollars to set up.
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