The Calls
Dated predictions and their status, on one timeline. Left of today: already assessed. Green held up, red didn't hold up, amber partly. Right: still open; when a dot's date hits, the ledger checks it again against the public record.
Everyone Alex Kantrowitz (38)M.G. Siegler (14)Ranjan Roy (6)Mustafa Suleyman (5)Aaron Levie (5)Yann LeCun (3)Tom Eggemeier (3)Stephen Morris (3)Peter Diamandis (3)Noland Arbaugh (3)Matthew Prince (3)Geoffrey Hinton (3)
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Next up (3)
1290 days left 2030-03-26
1290 days left 2030-03-26
1290 days left 2030-03-26
Eggemeier: Human support headcount will remain flat despite 80% AI automation
“And so what we think is going to happen to our interactions are going to go massively up. We're going to help companies automate 80% of them, and you're going to have about the same amount of human beings that you had before in the human agent role because of …”
Closed calls (2) the full record →
Eggemeier: Bot-to-bot customer support interactions will arrive within 12 months
“Alexa talking to an AI agent that's, you know, powered by Zendesk, I really think that's gonna come over the next six or 12 months, and we're gonna have some really, really cool use cases where, The consumer is there using their own bot to interact with a comp…”