Everything John Mackey said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Mackey: Based on probability, new venture Love.Life will fail
“I'm on a new one with Love Love. I don't know how it's going to turn. I could fail. I mean, based on probability, it will fail, because most things do fail. Most businesses do fail.”
Mackey: Whole Foods bulk food sales dropped from over 20% to under 1%
“Our very first store was over 20% of our sales were in the bulk foods department, and we didn't have any candy back then. So it was just whole grains, whole, whole grain flour, beans, nuts, seeds, things like that, whole foods. And today it's under one percent…”
Mackey: Whole Foods was the highest-volume US natural grocery within six months
“Within six months, we believe, based on our own research, we were the highest volume natural food store in the United States.”
Mackey: Supermarket Cost-Cutting to Fight Walmart Created Whole Foods' Opportunity
“And Walmart was on the march, and all the supermarket companies were, and there were lots of independents back then before the chains, sort of, that changed too over, over time, but they were all terrified of Walmart, and so they, and they wanted to compete wi…”
Mackey: Founders must prioritize market demand over personal preferences to avoid failure
“You have to make a distinction between what you may personally want, and what the market wants. And there, and there's a, If you don't ultimately sell what people want to buy, you're gonna fail.”
Mackey: 350,000 people boycotted Whole Foods after 2009 WSJ op-ed
“We were, had protests all around the country, and 350,000 people, and within a couple of weeks signed a Facebook petition to boycott Whole Foods Market. Hundreds of letters were sent to our board of directors demanding that I be fired.”
Mackey: Whole Foods dropped prices significantly four times in two years post-Amazon merger
“And it, in the first two years of that merger, Amazon let us drop our prices significantly four times.”
Mackey: Whole Foods and Amazon signed acquisition deal six weeks after meeting
“Six weeks after that first meeting in Seattle, we'd signed a deal. It was like a whirlwind romance.”
John Mackey delayed Whole Foods' Amazon integration until his retirement
“In other ways, I held it back, and once I was gone, then they could move in the directions that it needed to evolve in. In some cases, that's maybe a little tighter a little closer to Amazon. They're a little more integrated into Amazon. I held them back from …”
Mackey: Businesses must pursue higher purpose and stakeholder alignment beyond profit
“Every business has the potential for a higher purpose that includes making money, but is not restricted to that. Number two, that all the stakeholders matter and they're interdependent, all the major stakeholders matter and they're interdependent with each oth…”
Mackey: Over 70% of American Adults Are Overweight and 42.5% Obese
“Over 70% of adult Americans are overweight, 42 and a half percent are obese, and the trend, and the average adult American has gained 27 pounds since COVID.”
Mackey: 80% of US Healthcare Spending Goes to Lifestyle-Related Chronic Diseases
“80% of what we spend on health care in America are for chronic diseases, Joe. Diseases that tie directly back into our diet and lifestyle.”
Mackey: Whole Foods created much of US demand for organic food
“I mean, we didn't do it by ourselves, obviously, but because you have farmers, but we created much of the demand for natural and organic in the United States.”
John Mackey avoids public discussion of politics, religion, sex, and GMOs
“I don't talk about politics, religion, sex, or GMOs.”
Mackey: Building a Startup Either Bonds Founders or Breaks Them Apart
“And doing a startup business together either brings you closer together or rips you apart.”
Mackey Claims Whole Foods Created Much of US Organic Product Demand
“We created much of the demand for natural and organic in the United States. Our success did. And that created more farmers and more entrepreneurs wanting to farm organically, or more manufacturers wanting to produce organic manufactured goods.”
Mackey Refuses to Publicly Discuss Politics, Religion, Sex, or GMOs
“I've learned that there are like four topics I just don't talk about in public anymore. What are they? I don't talk about politics, religion, sex, or GMOs.”
Mackey Admits Animal Rights Activists Criticizing Whole Foods Were Fundamentally Correct
“I knew Whole Foods needed to do a much better job, that the accusations that the animal rights people had made about what we were doing were fundamentally correct.”
Mackey: A Business Must Be Allowed to Compound Over Many Years
“It's sort of like investing and you have to let it compound over many years. Well, you have to let a business compound over many years as well.”
Mackey: Retailers Cannot Patent Store Formats, Product Mixes, or Service Levels
“Retailers don't have patents. We couldn't patent a natural food supermarket. We couldn't patent our product mix. We couldn't patent our marketing. We couldn't patent our service levels.”
Mackey: Only three or four natural food supermarkets existed when Whole Foods started
“When Whole Foods started, there were only, like, three or four other natural food supermarkets in the United States. There was, like, Bread and Circus in Boston. There was Mrs. Gooch's in L.A. There was Frazier Farms in San Diego.”
Whole Foods survived 1981 flood only through a banker's personal guarantee
“He said, John, the bank turned the loan down. The only reason you got that money was Mark Monroe personally guaranteed that loan.”
Mackey: Amazon invested hundreds of millions in delivery during COVID-19
“Amazon was able to step up and invest literally hundreds of millions of dollars in delivery in order to enable Whole Foods and Amazon Fresh to be able to deliver when the demand went from virtually zero to a huge percentage of your business.”
Mackey: Whole Foods grew slowly in new markets for 10-15 years
“Anytime Whole Foods went into a new market for the first 10 to 15 years we existed, it was a slow growth. Because people just had never heard of us before.”