Everything Firmin Zocchetto said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Zocchetto: Outbound SDRs, not AEs, drive growth in sales-driven SaaS
“And it's not AEs, so people closing deals that are driving, you know, the figures, the growth, but it's the SDRs, and especially SDR outbound, which will you know, generate new leads on top of the leads that will be generated by marketing.”
Zocchetto: Most SaaS companies suffer over 50% annual sales attrition
“As it is the case, unfortunately, in most SaaS companies, where we see a big attrition with salespeople. Sometimes more than 50% a year.”
Zocchetto: End-of-quarter celebrations matter as much as bonuses for sales teams
“The celebration that is happening at the end of the quarter for sales team is, like, almost as important, if not more important than the bonus a sales team will get.”
Zocchetto: SMB SaaS hits a ceiling without B2C-style brand awareness
“At the beginning, it may not be a problem because there are so many prospects out there that applying all good B to B marketing, reaching out with outbound can be great. But at some point, you reach a level where if you don't have the great brand awareness tha…”
Zocchetto: Automating payroll in France proves it can be automated anywhere
“I mean, if you can automate payroll in France, then you can automate payroll everywhere.”
Zocchetto: Scaling SMB SaaS solely by adding sales or marketing spend fails
“That's the basis of your of your growth engine, because at some point, if you think that you are going to grow at scale with just spending more euros on marketing or adding more salespeople in your team, you know, that, that can't scale, unfortunately.”
Zocchetto: Transparent pricing prevents drop-off and protects NPS during price hikes
“So we decided not to over optimize pricing so that it can just fit the requirements of the mass, and so that it's, you may think that you are losing money on the table, but you're not. When you have a transparent and simple Pricing structure. You know, you jus…”
Zocchetto: Expanding PayFit internationally without a CRM like Salesforce was a mistake
“So we opened Spain. We opened Germany from France without having Salesforce. You know, we were we had our own in-house Salesforce, and that was a mistake”
Zocchetto: PayFit retired its sales gong after hitting 100 weekly new customers
“After a hundred people in the company it was hard to keep that because, you know, we are acquiring more than a hundred customers each and every week, and so it was it was ringing quite often.”
Zocchetto: PayFit scaled to 1,000 staff and over 7,000 customers across Europe
“We grew very fast in the past seven years, so we went from three founders to a thousand payfitters. We are now serving thousands of customers, so more than 7000 customers, all over Europe, in France, in Spain, in Germany, and in UK”
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