Craig Walker
Co-Founder & CEO, Switch. On 2 shows, 2 appearances. The Shows tab opens the full record on each.
2shows
2appearances
21statements
4resolved
3supported
1contradicted
75%fully supported
Everything Craig Walker said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Walker: Dialpad speech AI matches Google's enhanced ASR benchmark
“Like I, we benchmark against Google's, Google speech ASR. We can, we benchmark against their standard and their enhanced. And we exceed their standard. We're right at their enhanced levels.”
Walker: Office 365 grew from 7% to 25% market share in one year
“Office three, 65. It was this recent bit class report, but like has now overtaken Google apps and just Over the last year, it went from seven percent to 25% of the market.”
Walker: Dialpad has over 60,000 paying customer logos
“We have over 60,000 customers using our products.”
Walker: Dialpad gives AEs expansion credit for six months before CSM handover
“And we do give our AE's credit for the first six months expansion. ... CSMs are involved at that point, but six months after then they take over.”
Walker: Dialpad is comfortable sustaining a $1M monthly burn rate
“I could live with a million dollars a month of burn. Yeah, I mean, that would be 40 months of, 40 months of go to market, and R&D, and maturing product, maturing market”
Walker: Previous 30 SaaS IPOs averaged 28-32% growth pre-IPO
“If you look at the last, you know, last 30 SaaS IPOs.
I think other than, you know, other than Zoom, which is the world's greatest IPO in the history of the Valley, I think anything like, you know, they're averaging around 30, 28, 30, 32% going into an IPO.”
Walker: Holograms will never replace face-to-face meetings for critical business
“When there's something big, when, like, it's, you know, it's time to go shake the hand, or it's time they're having an issue, and you gotta go calm them down, that's a face-to-face thing, and I don't think we'll ever get, even if you had a killer virtual holog…”
Walker: Cloud productivity is a two-horse race between Google and Microsoft
“They're really gonna, it's a two horse race. You're either going to move to the cloud with your productivity suite. It's going to be Google apps or it's going to be office three, 65”
Walker: Dialpad processes hundreds of millions of call minutes monthly
“Well, that was the beauty of putting them into Dialpad because we already have hundreds and hundreds of millions of minutes a month going through the system.”
Walker: Dialpad's average mid-market customer pays $50,000 annually
“Average customer, mid-market, you know, let's call it about 50,000 dollars a year for their team.”
Walker: Box was Dialpad's first real customer at $5,000 per month
“Box was our first real customer, and Uber Conference was our only product at the time, and everything else had been, like, five-seat, ten-seat, you know, really scrappy stuff. Then they came in with a five-thousand-dollar-a-month order”
Walker: Dialpad includes unlimited usage in all products
“To date, we've included unlimited usage in all of our products.”
Walker: Dialpad maintains net revenue expansion north of 125%
“But yeah, we have net revenue expansion of north of like a 125%. So really kind of very healthy on the expansion side.”
Walker: Dialpad only started spending its $50M round after 14 months
“We're now at 12 months past that or 1415 months past that, and we're just starting to spend it now. So it's, you know, it was, We were not starting from zero, so it had plenty plenty of additional cushion in.”
Walker: 52% of businesses still rely on on-premise productivity servers
“Currently it's at 48%, which is pretty high, but it still makes you realize that 52% of the businesses aren't.”
Walker: Dialpad acquired Salesforce-backed TalkIQ around 2018
“Yeah, so we acquired this company called Talk IQ about two years ago. They were funded by Salesforce and a couple other great VCs.”
Walker: Dialpad dropped UberCommunications name after ride-sharing app exploded
“No, we built that internally, and back in the days before we bought the name Dialpad, we had this idea that it was going to be Uber Communications, Uber Conference, Uber Meeting, Uber Voice, and then Uber became Uber, so we had to change all of our plans.”
One line per show, most statements first. The link opens Craig's full record on that show: the calibration, argument clarity, speaking style and every statement made there.
| Show | Role there | Eps | Statements | Record | |
|---|---|---|---|---|---|
 TOP FOUNDERSLEDGER | 1 | 17 | 50% 1/2 | full record on Top Founders → | |
 a16zLEDGER | Co-Founder & CEO, Switch | 1 | 4 | 100% 2/2 | full record on the a16z Podcast → |