Walker: Dialpad processes hundreds of millions of call minutes monthly
Craig Walker · Dialpad CEO "We'll break $100m in 2020, comfortable burning $1m/mo, $45m in bank" · Jul 5, 2020 · at 5:22
Dialpad CEO Craig Walker explains how Dialpad trains its voice AI engine using its large proprietary call volume.
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“Well, that was the beauty of putting them into Dialpad because we already have hundreds and hundreds of millions of minutes a month going through the system.”
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“We have over 60,000 customers using our products.”
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“And we do give our AE's credit for the first six months expansion. ... CSMs are involved at that point, but six months after then they take over.”
Walker: Dialpad is comfortable sustaining a $1M monthly burn rate
“I could live with a million dollars a month of burn. Yeah, I mean, that would be 40 months of, 40 months of go to market, and R&D, and maturing product, maturing market”
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“If you look at the last, you know, last 30 SaaS IPOs.
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