Dialpad CEO Craig Walker explains how Dialpad incorporated voice AI capabilities by acquiring TalkIQ.
Assertion Not checkable as stated
Walker: Dialpad speech AI matches Google's enhanced ASR benchmark
“Like I, we benchmark against Google's, Google speech ASR. We can, we benchmark against their standard and their enhanced. And we exceed their standard. We're right at their enhanced levels.”
Prediction Not checkable as stated
Walker: Dialpad will break $100M in annual revenue in 2020
“Yeah, no, we could definitely do that.”
Assertion Not checkable as stated
Walker: Dialpad has over 60,000 paying customer logos
“We have over 60,000 customers using our products.”
Disclosure
Walker: Dialpad gives AEs expansion credit for six months before CSM handover
“And we do give our AE's credit for the first six months expansion. ... CSMs are involved at that point, but six months after then they take over.”
Disclosure
Walker: Dialpad is comfortable sustaining a $1M monthly burn rate
“I could live with a million dollars a month of burn. Yeah, I mean, that would be 40 months of, 40 months of go to market, and R&D, and maturing product, maturing market”
Assertion Contradicted
Walker: Previous 30 SaaS IPOs averaged 28-32% growth pre-IPO
“If you look at the last, you know, last 30 SaaS IPOs.
I think other than, you know, other than Zoom, which is the world's greatest IPO in the history of the Valley, I think anything like, you know, they're averaging around 30, 28, 30, 32% going into an IPO.”