Everything Brian Reale said on any show that made the record, most notable first. Each card names its show and opens the statement there.
Reale: iPaaS tools like Zapier struggle with human approval workflows
“Those kinds of companies won't do very well with the approval and rejection part of a workflow.”
Reale: Bootstrapped founders must prioritize risk mitigation over maximizing growth
“And when it's when you're bootstrapping, I think you tend to kind of lean towards mitigating risk because that could quickly throw your formula out of whack.”
Reale: ProcessMaker bought around 15 entities off its cap table
“Yeah, like 15.”
Reale: Workflow automation software does not work well for SMBs
“Looking at the kind of SMB or even smaller businesses realize that doesn't really work for this genre of product.”
ProcessMaker targets under 12-month CAC payback period
“We actually optimize it for that, that first year. And meaning, you know, when we sell the when we sell it, we'd like to see payback pretty immediately. So I would say even, even less than that.”
ProcessMaker ACV is roughly $25,000 to $30,000 excluding professional services
“25, 30 grand would be kind of average contract value for us. And that doesn't include potentially professional services, which might be done by us or by partners around the world.”
Bootstrapped ProcessMaker employs approximately 140 people worldwide as of 2018
“We're bootstrapped. Yeah. So today we're about a hundred and three, a 140 employees worldwide.”
ProcessMaker grows its subscription business 30% to 35% annually
“So we grow our subscription business around 30, 35% a year.”
ProcessMaker operates with five total entities on its cap table
“Really three and yeah, well, three and then a few, five in total.”
Reale: ProcessMaker's annual gross churn without upsells is about 12%
“So churn, I think for us, sort of that top level churn without the upsells it's about 12% annually.”
Reale: ProcessMaker is approaching zero to negative net churn with upsells
“And then we're, you know, approaching that sort of kind of zero to negative percent churn with the upsells, but we think we can drive a lot more there.”
ProcessMaker serves around 350 global enterprise and mid-market customers
“So today around 350 customers really around the world enterprise mid-market customers.”