Wave AI processes 9,000 hours of audio daily
“So like, I'll do like 9000 hours a day of just generic audio.”
Neistat criticizes Wave smart glasses for allowing users to disable recording lights
“Look, on, on Wave's website in the Q&A, there's a question like, is there an indicator light? And their answer is, yeah, but you can turn it off.”
Mignano: Josh Moore built AI app Wave to $5M ARR solo
“Josh Moore on my podcast. He started this app called Wave. Have you guys seen this app, Wave? It's kind of like Ranola. It's like a note-taking thing with AI. It's doing like five million ARR. He built it by himself, just like he had never coded before in his …”
Riparbelli: London is producing global AI leaders, not regional winners
“What we're seeing in the London ecosystem is that we're actually building global leaders, not just, like, regional winners of, like, expense management or something like that. Like, you have 11 Labs who are leading in voice. You have us, which is leading in en…”
Matt Clifford: Wayve Is the Top Private Embodied AI Company Globally
“You have probably the top embodied AI company, private company in the world in Wave.”
Acquiring small companies requires the same effort as much larger deals
“The same amount of work that it takes to find and acquire and finance you know like wave, the last business, you know, we probably could have done that same amount of work and bought something that was, you know, two or three times As big.”
Calm Capital negotiated the entire Wave acquisition over a shared Slack channel
“We negotiated the entire deal directly with them over Slack. So after the first call, we started a Slack channel shared Slack channel, and we started I mean, I don't know, probably, David, from, what, Thanksgiving to the end of March is when we closed, so, you…”
Wave offers free core software to monetize through embedded fintech
“We give away our invoicing and accounting software, 100% for free. And then we monetize by putting payments, payroll lending offers, et cetera, in the application and get those deeply embedded into what the small business owners are doing.”
Kirk Simpson: Wave shifted from Stripe to in-house infrastructure as it scaled
“Our payments business, for instance, was built on top of Stripe. We get to a point of scale and quite frankly, our users want us to deeply integrate it. And so most of this stuff over time, we've been building ourselves.”
Wave's paying customers average $70 to $100 per month
“So up in the 70 to a hundred dollar range on our paying customers for all of their transaction processing, et cetera.”
Wave maintains monthly gross logo churn below 2%
“Yeah, we're seeing that we're below two percent.”
Bank connections and invoicing are key early SaaS retention signals
“I mean, things like connect your bank account. So you're importing your transactions send out a couple of invoices, accept a couple of electronic payments, those kinds of things. Those are huge signals of success long-term.”
Wave has nearly 200 employees and zero sales reps
“We're closing in on 200 people in the company. We don't have a single sales rep that works here. Not an inside sales rep, not an outside sales rep.”
Wave freemium users sometimes take 24 months to convert to paid
“And you know, the interesting thing that we see Nathan is that we'll get some people to be paying in the first month. And then we'll have others who are using the free platform for 24 months, and on the 25th month, convert into pay.”
Fintech LTV must use gross margin, not gross payment volume
“Essentially in our business, because we're paying out to Visa and MasterCard and Amex on our payments revenue,
It's important to not look at the gross revenue, but instead to the net, right?
And to like take lifetime times by your net revenue to get a true vie…”
Wave maintains a fully loaded CAC under $70
“It is.”
Wave acquires roughly 70,000 of its 80,000 monthly signups organically
“Of the 80,000, as I've said, you know, about 70,000 are coming in organically.”
Wave is growing revenue close to 100% year-over-year
“We're growing at a healthy, healthy clip. We're not quite a hundred, but we're close.”
Wave will likely surpass $50M in ARR by 2020
“Likely next year.”
Wave plans to pursue M&A roll-ups to expand platform capabilities
“Yes, absolutely. We think the platform is valuable and we'll be at a place soon where we can look at doing that just in terms of robust APIs and more of a microservices type engineering culture.”
Very few Wave users escalate from Drift chatbots to humans
“The amount of them that are going from the bot into wanting to interact with a human is very small.”