Product Onboarding
topic on 3 shows · 4 statements across 4 episodes
Lenny's Podcast
the a16z Podcast
20VC
4 statements about Product Onboarding, every show
Moore: AI Memory Will Render Software Onboarding Obsolete Within Two Years
“Whether it's their own memory or, like, ChatGPT lending memory, any product that you start to use two years from now, if it doesn't immediately feel like it knows you, it will feel broken. Like, the concept of, like, onboarding to a product should not be somet…”
Udezue: Showing one or two success examples during onboarding is exceptionally effective
“Having examples, not 10, one or two, of what good looks like is particularly powerful because it's mimetic. People see, oh, okay, this is exactly what I'm shooting for is very powerful.”
The first 30 seconds of user onboarding establish a product's brand personality
“And for me, the way I think about this is a brand or a product experience is really like some, like a product is like a personality. It's like a person. And when you meet someone for the first time, the first 20 seconds, the 1:30 seconds really, really matter.…”