Product Onboarding

topic on 3 shows · 4 statements across 4 episodes

Lenny's Podcast the a16z Podcast 20VC

4 statements about Product Onboarding, every show

a16z Prediction Not checkable as stated
Moore: AI Memory Will Render Software Onboarding Obsolete Within Two Years
“Whether it's their own memory or, like, ChatGPT lending memory, any product that you start to use two years from now, if it doesn't immediately feel like it knows you, it will feel broken. Like, the concept of, like, onboarding to a product should not be somet…”
Olivia Moore Mar 10, 2026 ▶ 37:19 Inside a16z’s Top 100 AI Apps Report with Olivia Moore
Udezue: Showing one or two success examples during onboarding is exceptionally effective
“Having examples, not 10, one or two, of what good looks like is particularly powerful because it's mimetic. People see, oh, okay, this is exactly what I'm shooting for is very powerful.”
Oji Udezue Sep 14, 2023 ▶ 42:31 Picking sharp problems, increasing virality, and unique product frameworks | Oji Udezue (Typeform)
20VC Insight
The first 30 seconds of user onboarding establish a product's brand personality
“And for me, the way I think about this is a brand or a product experience is really like some, like a product is like a personality. It's like a person. And when you meet someone for the first time, the first 20 seconds, the 1:30 seconds really, really matter.…”
Tomer London Feb 28, 2020 ▶ 18:34 20VC: Gusto Co-Founder, Tomer London on Why Most Founders Approach Fundraising With The Wrong Mindset Today, How To Construct A Values/Motivation Alignment Test To Determine The Right Investors For You & Why Delight Is So Crucial To The Success of Any Con
20VC Insight
Belsky: Every user in their first 15 seconds is lazy, vain, selfish
“The failure of the first mile for most products is that the teams fail to remember that every user in his or her 15 seconds is lazy, vain, and selfish.”
Scott Belsky Feb 27, 2017 ▶ 10:04 20VC: Benchmark's Scott Belsky on What Makes Truly The Best VCs? Why Entrepreneurs Must Focus on 'The First Mile' & The Key Ingredients To The Perfect Onboarding Process

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