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product onboarding

2 statements across 2 episodes · 0 bullish · 1 bearish · 2 people on the record · first statement Feb 27, 2017 by Scott Belsky · across every show →

Everything said about product onboarding, oldest first

Feb 27, 2017 negative
Insight
Belsky: Every user in their first 15 seconds is lazy, vain, selfish
“The failure of the first mile for most products is that the teams fail to remember that every user in his or her 15 seconds is lazy, vain, and selfish.”
Scott Belsky Feb 27, 2017 ▶ 10:04 20VC: Benchmark's Scott Belsky on What Makes Truly The Best VCs? Why Entrepreneurs Must Focus on 'The First Mile' & The Key Ingredients To The Perfect Onboarding Process
Feb 28, 2020
Insight
The first 30 seconds of user onboarding establish a product's brand personality
“And for me, the way I think about this is a brand or a product experience is really like some, like a product is like a personality. It's like a person. And when you meet someone for the first time, the first 20 seconds, the 1:30 seconds really, really matter.…”
Tomer London Feb 28, 2020 ▶ 18:34 20VC: Gusto Co-Founder, Tomer London on Why Most Founders Approach Fundraising With The Wrong Mindset Today, How To Construct A Values/Motivation Alignment Test To Determine The Right Investors For You & Why Delight Is So Crucial To The Success of Any Con
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