Marcus Linder
person on 1 show · 7 statements across 1 episodes
On the record as a speaker too: Marcus Linder across every show, appearances and statements → this page counts the times other people say the name.
7 statements about Marcus Linder, every show
SmartAssistant achieves an 8x to 9x LTV to CAC ratio
“The ratio between customer acquisition cost lifetime value is at about eight, nine.”
SmartAssistant's CAC payback period is approximately one year
“The payback time is at around one year at the moment.”
SmartAssistant maintains single-digit annual gross churn
“Churn, we have a single figure churn rate in terms of annual churn.”
Founders initiated SmartAssistant CEO replacement and convinced the board
“That was after the round. We went to our board and said, Hey guys we had to convince them actually”
SmartAssistant customers pay $10k to $100k-plus per month
“So multiple 10 to a 100,000 and more per month.”
SmartAssistant's large enterprise contracts reach into the millions
“Our large customers, you know it goes up into the millions, so it's difficult.”
Marcus Linder steps down as SmartAssistant CEO to become President
“Yeah, I'm now a president and CMO of the company, so we decided to bring a new CEO on board, like an external, very experienced CEO, because we see a huge opportunity, and we're growing like crazy, and at the same time, none of us, to be honest, had a proper j…”