Honor

“We actually did a study on, on caregivers, and we found that 57% of them said that they would not be able to suddenly help a loved one if they needed care in their home, that they personally can't.”

“Like we started a partnership with Walmart where we opened up care education centers inside of specific Walmart stores in Texas.”

“So we actually use our technology platform to capture about five different indicators of health. And this actually really allows us to have increased stickiness with the healthcare kind of system, like the hospital and the payers and the clunkiness of it. But …”

“Most of our care professionals haven't used phones in order to do their work. Like there's no Salesforce for caregivers or no Photoshop for caregivers. So it's like most people in Silicon Valley are very used to having all of these amazing tools in order to do…”

“A gross misconception is talking about the elderly in general, and just people thinking that, you know, when you become 65, suddenly you start walking with a cane and have hard candy in your pockets, and that's like, that's it.”

“Most of us have been spending most of our professional lives designing applications behind the screens, within offices, in front of whiteboards. And those methods are very, it's a very cultural process that doesn't necessarily apply to the problems that we're …”

“Their earnings potential right out the gate with honor will be in the Bay area for our pioneers, 17 dollars an hour, and we're creating a floor of 15 dollars for the company.”

“Now marketplace is a kind of a loaded term because I actually think that the experience of a user who, you know, whose mom just fell. Is just getting, you know, discharged from the hospital. The last thing they want is to wade into a marketplace and try to fig…”

“You're expected, and part of the panic is that you're expected to become a knowledge expert instantaneously when you have no idea what's going on. And so part of our goal is to have Honor be that knowledge expert so that we're taking all of that burden away fr…”

“I think that's an era that's going to come to a close pretty soon. Right, and I think we're going to go into an era where technology enables experiences, and it's kind of like using a toaster oven or a microwave.”

“Our strategy is to create something that's not really invasive, but very subtle. They can choose to use it, they can choose not to use it”

“When you start with a mission first, you make a lot of different choices, and you also end up with a very different kind of team”

“We are building the tech teams in really similar ways, so there are a few different philosophies on how to build a tech team, but what we do is extraordinarily selective, but low numbers of engineers, so it's really hard to find engineers that we want to work …”

“Because, you know, we will literally be in the homes of customers who pass away when we're in the home.”

“And the way we make most decisions is we kind of lock ourselves in our room for three hours on Mondays and Wednesdays, and then everybody has their role.”

“If you're building to flip, you'll make short-term decisions, and that will come back to bite you.”

“Also within five years, for sure, we'll have introduced kind of new products and services into the homes that really changed the face of what home care is considered to be today, but will make it so much better for the kids and their parents.”