Free Users
topic on 3 shows · 4 statements across 4 episodes
Masters of Scale 
Starter Story 
A Product Market Fit Show
4 statements about Free Users, every show
Smith: Non-paying PLG users drive significant value via virality and data
“If you use scribes for free, you never pay me a dime. You're still valuable to me because you are creating scribes and putting them out there in the world. And we're becoming the standard by which people are documenting processes. We're documenting more workfl…”
Bhooshan: Free users ghost founders, while lifetime deal buyers provide feedback
“What happens, what I've realized is free users don't actually validate your product. They will just consume it. And if something doesn't work, they will just ghost you. But LTE customers, because they have put real money into your business, they are going to g…”
Lingelbach: Free users often provide negative product signal to startups
“Free users are often, like, not, they're often negative signal, in my opinion. People, the people who are willing to pay for software are sometimes a totally different group than the people who are willing to use it for free.”