free users
2 statements across 2 episodes · 1 bullish · 1 bearish · 2 people on the record · first statement Aug 18, 2025 by Michael Lingelbach · across every show →
Everything said about free users, oldest first
Aug 18, 2025 negative
Lingelbach: Free users often provide negative product signal to startups
“Free users are often, like, not, they're often negative signal, in my opinion. People, the people who are willing to pay for software are sometimes a totally different group than the people who are willing to use it for free.”
Dec 8, 2025 positive
Smith: Non-paying PLG users drive significant value via virality and data
“If you use scribes for free, you never pay me a dime. You're still valuable to me because you are creating scribes and putting them out there in the world. And we're becoming the standard by which people are documenting processes. We're documenting more workfl…”