free users

1 statements across 1 episodes · 0 bullish · 1 bearish · 1 people on the record · first statement Mar 22, 2023 by Gustav Söderström · across every show →

Everything said about free users, oldest first

Mar 22, 2023 negative
Insight
Söderström: Frustrating free-tier users drives them away rather than converting them
“They're saying, like, what if we frustrate the free users as much as possible? Surely we're going to push them over. What happens is they push them out.”
Gustav Söderström Mar 22, 2023 ▶ 27:26 Spotify's Daniel Ek on how to build trust fast
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