Customer Support Software
topic on 2 shows · 3 statements across 3 episodes
3 statements about Customer Support Software, every show
Lemkin: Classic CS and CX software won't exist in 24 months
“Classic CS and CX won't even exist in 24 months. There's really no, there'll be commodity cheap products But we won't even need it. It's already dying and merging into marketing, sales, every, everything's becoming one agent.”