Genas: Founders should design systems assuming staff only work their paid hours
Daniela Genas · She Tells Clients to Build Teams. She Had None of Her Own. · Mar 21, 2023 · at 13:06
Daniela Genas, founder of Be the Boss International, explains why business owners should build operational processes assuming employees will only fulfill contracted hours.
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“If you start from the basis that Anyone that you hire or anyone you bring into your business is really just here to do the paid hours and need that support. If you start from that base level, then anyone above that is a bonus and you still covered all basis so that anyone that comes in has the right support, has the right systems, have the right processes, have the right everything to enable them to be the best in their role rather than doing it the other way. Assuming everybody's going to be like you when actually the chances are most people are not going to be like you.”
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