Genas: Employee underperformance is typically caused by missing systems, not bad staff
Daniela Genas · She Tells Clients to Build Teams. She Had None of Her Own. · Mar 21, 2023 · at 7:53
Daniela Genas, business growth strategist and consultant, breaks down why founder complaints about staff performance are usually misdirected.
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“They try to do everything themselves or they hire a team And then they complain all day that the teams are not good. The staff members are not good enough. The staff are rubbish, but they've not given them the right support. They haven't put the right systems in place to enable them to do their jobs to the best of their ability. And then they complain that they're not doing the job to the best of their ability. But actually it's because they lack the structure in the first place to be able to do their job effectively.”
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