Insight certainty 4/5 debate potential 2/5

Genas: Startups must embed processes before hiring to prevent employee pushback

Daniela Genas · She Tells Clients to Build Teams. She Had None of Her Own. · Mar 21, 2023 · at 18:59

Business consultant Daniela Genas shares operational guidance on why founders must define procedures before expanding headcount.

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“One of the key things that I say to any startups is start with those processes in place, because if you start to take on staff and then try to do them retrospectively, then you now have to deal with pushback from them wanting to do things how they've always done it. Whereas if you start, When it's just you embedding those processes, then when you're taking people on, then it's much easier to get them to not necessarily fall in line. Like I can't think of a better way of saying it, but yeah, fall in line. And then you can make improvements and they will understand, okay, we're trying to improve this as opposed to we're trying to radically overhaul the whole thing. And then you end up in a situation where, yeah, you have to fire everybody and start again. So I always say, try and do, go through that process as early as possible, rather than trying to do it later down the line.”

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